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- Tasks: Gain hands-on experience in HR while rotating through various People & Culture functions.
- Company: Join WCC, a supportive environment focused on growth and development.
- Benefits: Enjoy perks like birthday leave, paid volunteering hours, and a cycle to work scheme.
- Why this job: Kickstart your HR career with real-world experience and dedicated support from expert coaches.
- Qualifications: GCSEs in English and Maths, plus strong communication and teamwork skills.
- Other info: 18-month online programme with 20% dedicated to learning and personal development.
The predicted salary is between 800 - 1400 £ per month.
This apprenticeship gives you the chance to build the skills, knowledge and confidence to work across all areas of People & Culture at WCC. You'll learn on the job, support real colleagues and stakeholders, and finish with the experience you need to take the next step in your HR career.
Responsibilities
- Rotate across People & Culture functions in line with the apprenticeship programme
- Build effective working relationships with colleagues, managers and stakeholders
- Maintain high standards of confidentiality, professionalism and integrity
- Support equality, diversity and inclusion in all aspects of work
- Keep accurate records and manage information appropriately
- Actively engage with apprenticeship training, assessments and development opportunities
- Positively demonstrate the Council's values and behaviours
Service Delivery: deliver excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers.
Problem Solving: use sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Take ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: deal effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media (e.g. phone, face-to-face, email, internet). Adapt style to audience, build trust and handle conflict and sensitive HR situations professionally and confidentially.
Teamwork: consistently support colleagues, collaborate within the team and HR to achieve results, building strong working relationships with others in the team and across HR where necessary.
Process Improvement: identify opportunities to improve HR performance and service; act on them within the authority of the role. Support implementation of HR changes/projects with the business.
Managing HR Information: maintain required HR records, prepare reports and management information from HR data, with interpretation as required.
Personal Development: keep up to date with business changes and HR legal/policy/process changes relevant to the role. Seek feedback and act on it to improve performance and overall capability.
Program Details
- 18‑month programme delivered online
- 20% of working hours dedicated to off‑the‑job learning, ensuring protected time to study, develop and build confidence
- Dedicated support from expert coaches/trainer to stay on track and meet deadlines
- The apprenticeship can be adjusted to reflect what you already know.
Qualifications
- GCSE English (grade 4)
- GCSE Maths (grade 4)
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Analytical skills
- Team working
- Non‑judgemental
- Patience
- Positive Attitude
- Willingness to Learn
Benefits
- Active Westminster Car benefit scheme
- Cycle to Work scheme
- Buying additional annual leave
- Birthday Leave
- Paid volunteering hours
Apprentice in City of Westminster employer: Westminster City Council
Contact Detail:
Westminster City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to current employees at WCC or in the HR field. A friendly chat can give you insider info and maybe even a referral. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research common HR scenarios and think about how you'd handle them. We want you to show off your problem-solving skills and ability to communicate effectively. Practice makes perfect, so grab a mate and do some mock interviews!
✨Tip Number 3
Show your passion for People & Culture! When you get the chance, share your thoughts on equality, diversity, and inclusion. We love seeing candidates who genuinely care about these values and can bring them to life in their work.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’ve got loads of resources to help you along the way. Let’s get you started on this exciting journey!
We think you need these skills to ace Apprentice in City of Westminster
Some tips for your application 🫡
Show Your Passion for People & Culture: When writing your application, let us see your enthusiasm for working in HR and supporting colleagues. Share any relevant experiences or interests that highlight your commitment to equality, diversity, and inclusion.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and qualities mentioned in the job description. We want to see how you can contribute to our team and support our values, so be clear about how your background aligns with the role.
Be Professional Yet Approachable: While it's important to maintain professionalism in your application, don’t forget to let your personality shine through! Use a friendly tone that reflects your ability to communicate effectively with colleagues and stakeholders.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Westminster City Council
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of the Apprentice role. Familiarise yourself with People & Culture functions and think about how your skills align with the job description. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Soft Skills
Since this role involves a lot of communication and teamwork, be ready to demonstrate your interpersonal skills. Prepare examples of how you've effectively communicated or collaborated in past experiences. This will highlight your ability to build relationships and handle sensitive situations professionally.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the apprenticeship programme, team dynamics, or opportunities for personal development. This shows that you're engaged and eager to learn more about the role and the organisation.
✨Emphasise Your Willingness to Learn
Make it clear that you're excited about the learning opportunities this apprenticeship offers. Share specific examples of how you've sought feedback in the past and how you've used it to improve. This will demonstrate your commitment to personal development and adaptability.
