At a Glance
- Tasks: Manage customer relationships and drive sales growth for our brands.
- Company: Dynamic FMCG company focused on innovation and collaboration.
- Benefits: Competitive salary, career development, and a vibrant work culture.
- Other info: Exciting opportunities for personal and professional growth.
- Why this job: Join us to make an impact and grow your career in sales.
- Qualifications: Proven sales experience and strong communication skills required.
The predicted salary is between 35000 - 45000 € per year.
As a key member of our team, you will manage a range of direct and indirect customers, with the primary focus of growing our business through increased distribution and rates of sale of our brands. You will be responsible for achieving volume and financial targets and generating new business as part of our end-to-end sales strategy. Your role is to build influential relationships with customers to maximise range, visibility and promotional implementation for our existing products as well as driving listings of new products (sometimes in new markets). You will work in collaboration with the Senior Customer Manager and other Customer Managers to drive overall sales in this channel.
Key Accountabilities
- Develop and execute territory and account plans based on customer insight and market trends. Includes negotiations with customers to deliver value.
- Drive growth by increasing distribution, share and visibility across customers.
- Identify and convert new business opportunities, building a strong pipeline.
- Manage customer relationships through regular, structured field visits.
- Deliver high standards of in-store execution and campaign activation.
- Contribute accurate and timely input into forecasting and budgeting processes.
- Report on performance and continuously optimise territory plans.
- Collaborate with internal stakeholders to deliver aligned commercial objectives.
- Manage customer orders through D365/CS.
- Ensure all customer actions and agreements are completed.
The Right Person
To succeed in this role, you must have a proven selling instinct and demonstrable sales experience within the FMCG or South Asian channel, as well as excellent communication and organisational skills. Ideally, your background will be in this market, with experience of influencing a wide range of customers being very desirable. Alongside your ability to match your personal influence and ability to build winning relationships across your customer base, you will also have a track record of “making things happen” in your career to date. A clean full UK driving license is a key requirement.
Customer Manager employer: Westmill Foods
As a leading player in the FMCG sector, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. Our Customer Managers benefit from comprehensive training and development opportunities, competitive remuneration, and a supportive environment that encourages innovation and collaboration. Located in a vibrant area, our team enjoys a perfect blend of professional growth and work-life balance, making us an exceptional employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone, have a quick summary of who you are and what you bring to the table ready to go. This will help you make a memorable impression and show that you mean business.
✨Tip Number 3
Follow up after interviews or networking chats. A simple thank-you email can go a long way in keeping you top of mind. Plus, it shows you’re genuinely interested in the opportunity and appreciate their time.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace Customer Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Manager role. Highlight your sales experience, especially in the FMCG or South Asian channel, and showcase how you've built strong customer relationships in the past.
Showcase Your Achievements:Don’t just list your responsibilities; focus on what you’ve achieved. Use numbers and examples to demonstrate how you’ve driven growth, increased visibility, or converted new business opportunities in previous roles.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to see your personality shine through, so let your passion for sales and customer management come across!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Westmill Foods
✨Know Your Customers
Before the interview, research the company’s customer base and their market trends. Understanding who they sell to and what drives their sales will help you demonstrate your knowledge and show how you can contribute to growing their business.
✨Showcase Your Sales Experience
Prepare specific examples from your past roles where you've successfully driven sales or built strong customer relationships. Use metrics to quantify your achievements, as this will highlight your proven selling instinct and ability to make things happen.
✨Demonstrate Your Negotiation Skills
Since negotiations are key in this role, be ready to discuss your approach to negotiating with customers. Think of a time when you turned a challenging negotiation into a win-win situation and be prepared to share that story.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company's growth strategies and customer management practices. This not only demonstrates your enthusiasm but also gives you valuable insights into how you can align with their goals.
