At a Glance
- Tasks: Provide personalised beauty service and educate clients on luxury makeup.
- Company: Join Westman Atelier, a leader in clean luxury beauty.
- Benefits: Flexible hours, training opportunities, and a vibrant work environment.
- Other info: Dynamic role with opportunities for growth in the beauty industry.
- Why this job: Be part of a brand that champions clean beauty and creativity.
- Qualifications: Retail or beauty experience preferred, but passion and eagerness to learn are key.
The predicted salary is between 30000 - 42000 £ per year.
About Westman Atelier
A new standard of clean luxury. Founded by world-renowned editorial makeup artist Gucci Westman, Westman Atelier is a curated edit of skin-loving, performance-first makeup that is always effortless, never overdone. A mother, makeup artist, and champion of holistic living, Gucci believes passionately that ‘luxury’, ‘efficacy’ and ‘clean’ can be synonymous with exceptional makeup. A skincare approach to high performance make-up formulated with clean ingredients and no-compromise integrity, balancing perfect shades and buttery textures that melt into the skin with plant-based actives and cutting-edge science.
About Our Founder
Gucci Westman has more than 20 years of professional experience as a major editorial makeup artist, contributing to publications like Vogue and Harper’s Bazaar. Gucci is known for creating dewy, supernaturally glowy looks and her highly coveted “second-skin approach” to makeup, resulting in naturally beautiful, radiantly amplified skin.
Position Summary
We are seeking an energetic, passionate Full-Time Retail Artist at our Harrods counter with a passion for clean, luxury beauty to educate clients on Gucci Westman’s makeup philosophy while providing the highest level of client experience.
Responsibilities
- Provide welcoming, personalised, professional service to all customers at all times.
- Assist customers with product selection and application.
- Provide shade recommendations and assist customers with product selection.
- Stay up to date on Westman Atelier products and education; uphold brand guidelines.
- Attend and actively participate in training meetings, virtual or at-counter, as provided by the Sales and Education Team; implement learnings on the job.
- Practice proper hygiene guidelines when demonstrating products on clients.
- Maintain consistent and effective clienteling and follow-up.
- Achieve all targets and KPIs - AUS and IPT.
- Record and report all OOS to manager; follow up to ensure timely replenishment.
- Maintain cleanliness of counter and taster units/testers.
Requirements
- Previous retail industry experience, specifically within the beauty industry preferred.
- Previous make-up artistry or luxury skincare experience preferred, however, we welcome applicants who are creative, excited, and eager to learn.
- Must be able to follow brand and retailer image guidelines at all times.
- Candidates with a passion for the clean, luxury beauty space are preferred.
- Must be able to work fully flexible retail hours, including: days, nights, weekends, and special events.
(37.5 hrs) Full-Time Retail Artist - Harrods | London employer: Westman Atelier
Westman Atelier is an exceptional employer that champions a culture of creativity and passion for clean luxury beauty. Located in the prestigious Harrods, employees benefit from a vibrant work environment that encourages personal growth through ongoing training and development opportunities. With a commitment to providing a personalised client experience, team members are empowered to express their artistry while being part of a brand that values integrity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land (37.5 hrs) Full-Time Retail Artist - Harrods | London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Westman Atelier, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Westman Atelier!
We think you need these skills to ace (37.5 hrs) Full-Time Retail Artist - Harrods | London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Westman Atelier, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Westman Atelier and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Westman Atelier that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Westman Atelier
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
