At a Glance
- Tasks: Lead and inspire a team in a luxury beauty environment at Selfridges.
- Company: Join Westman Atelier, a pioneer in clean luxury beauty.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Dynamic role with potential for career advancement in the beauty industry.
- Why this job: Be part of a brand that champions clean beauty and creativity.
- Qualifications: Experience in retail or makeup artistry preferred, but passion is key.
The predicted salary is between 25933 - 31695 £ per year.
About Westman Atelier
A new standard of clean luxury.
Founded by world-renowned editorial makeup artist Gucci Westman, Westman Atelier is a curated edit of skin-loving, performance-first makeup that is always effortless, never overdone.
A mother, makeup artist, and champion of holistic living, Gucci believes passionately that ‘luxury’, ‘efficacy’ and ‘clean’ can be synonymous with exceptional makeup.
- A skincare approach to high performance make-up formulated with clean ingredients and no-compromise integrity
- Balancing perfect shades and buttery textures that melt into the skin with plant-based actives and cutting-edge science
- About Our Founder
Gucci Westman has more than 20 years of professional experience as a major editorial makeup artist, contributing to publications like Vogue and Harper’s Bazaar.
Gucci is known for creating dewy, supernaturally glowy looks and her highly coveted “second-skin approach” to makeup, resulting in naturally beautiful, radiantly amplified skin.
Position Summary
Westman Atelier is recruiting dynamic, inspirational Retail Supervisor with a passion for clean, luxury beauty at Selfridges.
The perfect candidate will have an entrepreneurial spirit, with a passion for the beauty industry and a desire to lead, coach and develop sales associates to achieve all sales, customer service and operational targets.
Candidates should be confident, driven, and have proven artistry and leadership skills.
This is an exceptional opportunity for you to support the growth of our Selfridges account.
You will be responsible for assisting the Counter Manager in developing the team of retail artists to hit their sales targets and service expectations, as well as playing a part in the operations of the day to day running of the counter.
Responsibilities
- Prior supervisory or team leader experience preferred
- Previous make-up artistry or luxury skincare experience preferred; however we welcome applicants who are creative, excited, and eager to learn, and who are comfortable providing makeup applications on a regular basis.
- 100% target achievement of sales, services, items per transaction, average unit sale and mix of business
- Coach, motivate and develop sales associates to help them achieve personal and business goals
- Ability to thrive in a commissioned sales environment
- Provide inspirational, authentic, and personalized customer service
- Exemplary communication and interpersonal skills
- Demonstrate excellent standards of timekeeping and attendance
- Develop effective communicative relationships with in-store and brand management
- Execute vendor and store events and promotions
- Collaborate with Beauty Stylists, Personal Shoppers and other key associates within Selfridges.
- Operational
- Implement visual merchandising, new launch displays and collateral placement as directed by Westman Atelier
- Ensure stock room and counter stock is organized and in a methodical manner
- Support Stock Keeper and Counter Manager in relation to all stock management, including cycle counts and stock takes
- Take ownership of hygiene and tester orders on counter
- Maintain excellent counter hygiene standards
- Maintain store standards and policies at all times
Requirements
- 3-5+ years of relevant work experience
- Team player with a positive outlook
- Strong strategic thinking and decision-making skills
- Passionate about clean beauty
- Exceptional customer service skills
- Makeup artistry skills with the ability to connect artistry and education to sales
- Flexible schedule and available to work weekends
- Ability to interact with all levels of management, work collaboratively and build positive/effective business partnerships
- Ability to work independently
- Effective planning, organizational, and time management skills
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Supervisor, Selfridges - London, UK employer: Westman Atelier, LLC
Westman Atelier is an exceptional employer that champions a culture of clean luxury beauty, offering employees the chance to work alongside a passionate team in the vibrant environment of Selfridges, London. With a focus on personal and professional growth, the company provides comprehensive training and development opportunities, ensuring that every team member can thrive and achieve their goals while delivering outstanding customer service. The unique blend of artistry, innovation, and commitment to holistic living makes Westman Atelier a truly rewarding place to build a career in the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor, Selfridges - London, UK
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Westman Atelier, LLC, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Westman Atelier, LLC!
We think you need these skills to ace Supervisor, Selfridges - London, UK
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Westman Atelier, LLC, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Westman Atelier, LLC and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Westman Atelier, LLC that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Westman Atelier, LLC
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
