National Accounts Administrator

The successful candidate will provide accurate and timely administration of our National Customer Accounts to facilitate the processing of sales orders to invoices and payment in an efficient and timely manner. Main Duties Creating and updating customer delivery information and requirements Inputting and maintaining all customer and product pricing records. Liaising with sales reps, customers and despatch personnel to ensure accurate and timely input of information to facilitate delivery requirements. Reviewing and actioning order flows, in line with existing stock levels and customer requirements. Recording all daily external contacts. Dealing with customer enquiries. Ensuring compliance with agreed customer service levels. Assisting in the testing and management of the EDI ordering process. Collecting and allocating customer payments. Running daily/weekly/monthly reports etc Essential Criteria A minimum of 2 years’ recent experience in an Administrator role. Minimum of 5 GCSE’s A-C including Math and English or equivalent. High level of both numeracy and literacy. Computer literate, proficient on all Microsoft Office programs. An excellent communicator, both verbally and written and an ability to work on own initiative. Possess excellent attention to detail, able to work accurately and quickly. Must be well organised with the ability to prioritise tasks and respond promptly to queries Have experience of working to targets/deadlines in a fast paced environment. Desirable Criteria Previous experience in a similar role within a fast-paced manufacturing environment. Previous experience dealing with National Account Customers. Previous experience in maintaining accurate financial records by overseeing the Sales Ledgers, performing reconciliations, processing transactions, ensuring compliance with policies, and assisting with financial reporting and month-end closures. Westland Horticulture is an Equal Opportunities Employer Closing Date: 13/10/2025