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- Tasks: Administer National Customer Accounts and ensure smooth sales order processing.
- Company: Join a leading horticulture company with a commitment to equal opportunities.
- Benefits: Competitive salary, supportive work environment, and opportunities for growth.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: 2 years admin experience, strong numeracy, and literacy skills required.
- Other info: Fast-paced environment with a focus on teamwork and efficiency.
The predicted salary is between 30000 - 42000 £ per year.
Overview
The successful candidate will provide accurate and timely administration of our National Customer Accounts to facilitate the processing of sales orders to invoices and payment in an efficient and timely manner.
Responsibilities
- Creating and updating customer delivery information and requirements
- Inputting and maintaining all customer and product pricing records
- Liaising with sales reps, customers and despatch personnel to ensure accurate and timely input of information to facilitate delivery requirements
- Reviewing and actioning order flows, in line with existing stock levels and customer requirements
- Recording all daily external contacts
- Dealing with customer enquiries
- Ensuring compliance with agreed customer service levels
- Assisting in the testing and management of the EDI ordering process
- Collecting and allocating customer payments
- Running daily/weekly/monthly reports
- Maintaining accurate financial records by overseeing the Sales Ledgers, performing reconciliations, processing transactions, ensuring compliance with policies, and assisting with financial reporting and month-end closures
- Previous experience in a similar role within a fast-paced manufacturing environment and with National Account Customers
Qualifications
- A minimum of 2 years’ recent experience in an Administrator role
- Minimum of 5 GCSE’s A-C including Math and English or equivalent
- High level of numeracy and literacy
- Computer literate, proficient on all Microsoft Office programs
- Excellent verbal and written communication; ability to work on own initiative
- Excellent attention to detail, accurate and quick
- Well organized with the ability to prioritise tasks and respond promptly to queries
- Experience working to targets/deadlines in a fast-paced environment
- Experience dealing with National Account Customers
Equal Opportunities
Westland Horticulture is an Equal Opportunities Employer
Closing date
Closing Date: 13/10/2025
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National Accounts Administrator employer: Westland Horticulture Ltd
Contact Detail:
Westland Horticulture Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Accounts Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work with National Accounts. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to administration and customer service. We recommend role-playing with a friend or using online resources to boost your confidence and polish your responses.
✨Tip Number 3
Showcase your skills! Bring examples of how you’ve handled customer enquiries or managed order flows in previous roles. This will help you stand out and demonstrate your experience in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace National Accounts Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the National Accounts Administrator role. Highlight your experience in administration, especially in fast-paced environments, and showcase your skills in managing customer accounts and financial records.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to the job description, like dealing with customer enquiries or managing order flows.
Show Off Your Attention to Detail: Since this role requires a high level of accuracy, make sure to demonstrate your attention to detail in your application. Double-check for any typos or errors, and consider including examples of how you've maintained accurate records in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Westland Horticulture Ltd
✨Know Your Numbers
As a National Accounts Administrator, you'll be dealing with a lot of numbers. Brush up on your numeracy skills and be prepared to discuss how you've managed financial records or reconciliations in the past. This will show that you can handle the numerical aspects of the role with confidence.
✨Master Microsoft Office
Since the job requires proficiency in Microsoft Office, make sure you're comfortable with Excel, Word, and any other relevant software. Consider preparing a few examples of how you've used these tools to streamline processes or improve efficiency in previous roles.
✨Communication is Key
You'll need to liaise with various stakeholders, so practice articulating your thoughts clearly. Think of examples where you've successfully communicated with sales reps or customers to resolve issues or ensure timely deliveries. This will demonstrate your strong verbal and written communication skills.
✨Stay Organised
With multiple tasks and deadlines, organisation is crucial. Prepare to discuss your methods for prioritising tasks and managing your time effectively. You might even want to bring a planner or digital tool you use to keep track of your responsibilities, showcasing your ability to stay on top of things.
