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- Tasks: Engage with candidates through calls and messages, supporting the recruitment process.
- Company: Join a dynamic team focused on delivering excellent candidate experiences.
- Benefits: Enjoy full training, competitive salary, and opportunities for career progression.
- Why this job: Be the first point of contact for candidates and make a real impact in recruitment.
- Qualifications: Strong communication skills and experience in customer service or administration.
- Other info: Friendly, supportive team environment with ongoing training and development.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a confident and organised Customer Service Recruitment Administrator to support the recruitment process by actively calling, sourcing, and engaging candidates. This role plays a key part in delivering an excellent candidate experience while supporting recruiters in a fast-paced environment.
Key Responsibilities
- Make high-volume outbound calls to candidates to discuss vacancies, availability, and suitability
- Act as the first point of contact for candidates via phone, email, and messaging platforms
- Proactively source candidates using job boards, internal databases, and social media
- Screen CVs and conduct initial candidate conversations
- Book interviews and coordinate interview schedules
- Follow up with candidates after calls and interviews to gather feedback
- Maintain accurate and up-to-date candidate records on the recruitment system
- Respond to candidate queries in a professional and timely manner
- Provide administrative support to the recruitment team throughout the hiring process
- Ensure compliance with data protection and recruitment procedures
Skills and Experience
- Strong customer service and communication skills
- Confident, professional telephone manner with experience in outbound calling
- Ability to build rapport quickly and engage candidates over the phone
- Good organisational and multitasking skills
- Comfortable using recruitment systems and basic IT tools
- High attention to detail and discretion with confidential information
- Previous experience in customer service, call handling, recruitment, or administration is desirable
Personal Attributes
- Friendly, approachable, and professional
- Resilient and comfortable with regular and high-volume calling
- Self-motivated and target-driven
- Positive team player with a proactive attitude
- Adaptable and eager to learn
What We Offer
- Full training and ongoing support
- A collaborative and supportive team environment
- Opportunities for career progression within recruitment
- Competitive salary and benefits
Customer Service Recruitment Administrator in Cockermouth employer: Westlakes Recruit
Contact Detail:
Westlakes Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Recruitment Administrator in Cockermouth
✨Tip Number 1
Get your phone ready! Making those high-volume outbound calls is key, so practice your pitch. Be confident and friendly – remember, you’re the first point of contact for candidates!
✨Tip Number 2
Use social media to your advantage! Proactively source candidates by engaging with them on platforms like LinkedIn. It’s a great way to find talent and show off your personality.
✨Tip Number 3
Stay organised! Keep track of your candidate interactions and follow-ups. A good system will help you manage your time and ensure no one slips through the cracks.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and shows you’re serious about joining our awesome team. Plus, we love seeing applications from proactive candidates!
We think you need these skills to ace Customer Service Recruitment Administrator in Cockermouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service Recruitment Administrator role. Highlight your relevant experience in customer service, recruitment, or administration, and don’t forget to showcase your communication skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your skills align with what we’re looking for. Keep it friendly and professional, just like us!
Show Off Your Organisational Skills: In your application, give examples of how you’ve managed multiple tasks or projects. We love candidates who can juggle responsibilities while keeping everything on track, so let us know how you do it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Westlakes Recruit
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Service Recruitment Administrator role. Familiarise yourself with the key responsibilities and skills required. This will help you tailor your answers to show how your experience aligns perfectly with what they’re looking for.
✨Practice Your Phone Manner
Since this role involves a lot of outbound calling, practice your telephone communication skills. Try role-playing with a friend or family member to get comfortable discussing vacancies and engaging candidates. A confident and professional phone manner can really set you apart.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage multiple tasks and stay organised. Think of examples from your past experiences where you successfully juggled various responsibilities. Highlighting your organisational skills will demonstrate that you can thrive in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to ask about the team dynamics, training opportunities, or how success is measured in the recruitment process. It’s a great way to leave a positive impression.
