Customer Service Agent - Part Time - Temp to Perm
Customer Service Agent – Part Time – Temp to Perm
Pay: £12.71 per hour
Hours: Average 20 hours per week
Contract: Temporary to Permanent
The Opportunity
- A fantastic opportunity for a Customer Service Agent to join an established leisure services provider.
- Part-time position offering approximately 20 hours per week, with the opportunity to secure permanent employment.
- Ideal for someone with excellent customer service skills who enjoys working in a busy, customer-facing environment.
Working Hours
- Typically 4 days per week, with one 5-day working week.
- Mixture of morning, afternoon and early evening shifts.
- Weekend working required approximately 1 in 4 weeks.
- 30-minute unpaid break per shift.
Key Responsibilities
- Handling customer enquiries via telephone and digital channels.
- Managing memberships, subscriptions and cancellations.
- Providing excellent customer service and resolving queries.
- Promoting memberships, services and current offers.
- Updating customer records and completing administration.
Candidate Requirements
- Previous customer service, reception or sales experience.
- Confident telephone manner and strong communication skills.
- Good IT skills and attention to detail.
- Friendly, organised and professional approach.
- Flexibility to work the full rotating shift pattern.
- Right to work in the UK.
- Access to leisure facilities and employee discounts upon permanent placement.
- Training and development opportunities.
- Potential for permanent employment.
Additional Information
- Temporary-to-permanent opportunity.
Westin Par welcomes applications from all backgrounds and is committed to equal opportunities.
Applicants must have the right to work in the UK.
Only shortlisted applicants will be contacted. If you have not heard from us within 48 hours, please assume your application has been unsuccessful on this occasion.
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Customer Service Agent - Part Time - Temp to Perm employer: Westin Par LLP
Westin Par is an excellent employer that prioritises work-life balance with its part-time hours of 9:30am to 2:30pm, Monday to Friday, making it ideal for those with family commitments. The company offers a competitive salary and an attractive commission structure, alongside comprehensive training and ongoing support, ensuring employees have the opportunity to grow within the customs clearance and freight services sector. With a commitment to equal opportunities and a supportive work culture, Westin Par provides a rewarding environment for sales professionals looking to thrive.
