At a Glance
- Tasks: Lead food and beverage teams to deliver exceptional guest experiences in a luxury hotel.
- Company: Join The Westin London City, a stunning riverside hotel with a focus on wellness.
- Benefits: Flexible working, staff accommodation rates, health plans, and continuous learning opportunities.
- Other info: Join a supportive culture that values your growth and well-being.
- Why this job: Be part of a passionate team making a difference in hospitality while enjoying iconic London views.
- Qualifications: Charismatic personality, strong work ethic, and previous experience in a similar role preferred.
The predicted salary is between 22950 - 28050 £ per year.
JOIN OUR FAMILY
The Westin London City boasts an impressive riverside location and spectacular views over London's historic River Thames. Our luxury spa hotel offers 225 guest rooms, suites and residences impeccably designed with the Westin Heavenly Bed, sleek bathrooms and free high-speed Wi-Fi. Guests are invited to indulge in an array of Westin services and amenities. Our mission is “To be the preeminent wellness brand in hospitality, empowering guests to regain control and enhance their well-being when they need it most, while traveling, ensuring they can be the best version of themselves.” At The Westin London City, our employees are at the heart of bringing our wellness mission to life.
A DAY IN THE LIFE OF A FOOD & BEVERAGE SUPERVISOR AT THE WESTIN LONDON CITY
In this role you will report to the Assistant Food & Beverage Manager. What you'll be doing...
- You will be the first and last point of contact with the guest in the hotel's food and beverage areas.
- You will ensure the smooth day to day running of the hotel's food and beverage outlets.
- You will lead the outlet teams and using their extensive food and beverage knowledge to provide incredible five star service.
- You will lead shifts in restaurant, wine bar or event spaces as required by business.
- You will lead by example in the operation and support the entire food and beverage team, ensuring full rota coverage, staffing levels and provision of excellent service at all times.
Learning opportunities through Mariott & 4C training portals.
WHAT WE NEED FROM YOU
We hire mostly on personality & potential but here are a few of our requirements...
- A charismatic and talented individual with a big heart and genuine smile who passionately wants to make a difference in the hotel.
- A team player with the drive and passion to succeed, with excellent communication and interpersonal skills.
- Attention to detail.
- Brimming with enthusiasm, can-do attitude and bags of personality.
- Strong work ethic and desire to progress.
- Empathy towards your customers and colleagues.
- Warm, confident, and hospitable personality with a passion for superb service.
- Previous experience in a similar role in a four- or five-star environment desirable.
- Oral & written fluency in English. Additional language will be considered a plus.
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
- Flexible working (subject to role and probationary review).
- Staff accommodation rates across UK (Mariott & 4C Group Hotels).
- Life Assurance Cover.
- Cycle to Work Scheme.
- Technology Scheme.
- Health Cash Plan (HSF).
- Referral Bonus Scheme.
- Workplace pension scheme.
- Access to Employee Assistance Program (EAP) and Wellbeing Support.
- Eyecare vouchers.
- Private Medical Insurance.
- Continuous Learning & Development opportunities.
- Recognition Programme.
- Opportunity to attend Social events.
EQUAL OPPORTUNITIES
4C Group and The Westin London City are an equal opportunity employer.
About 4C Group
4C Group is a global organisation that manages and develops properties and hotels in key business districts and leisure hot spots across the UK, Middle East, Africa and Canada. The company was formed in 2010, building on the foundations of a family property business that stretches back to the 1990s. The group's mission is to operate sustainably, delight guests and investors, whilst striving to deliver a positive environmental and social impact within local communities.
Food & Beverage Supervisor employer: Westin Hotels
At The Westin London City, we pride ourselves on being an exceptional employer, offering a supportive and enriching work culture that empowers our employees to thrive. Located in a stunning riverside setting, our team members enjoy unique opportunities for personal and professional growth while contributing to our mission of enhancing guest well-being. Join us to be part of a dedicated family that values your contributions and fosters a sense of pride in delivering memorable experiences to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Westin Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Westin Hotels
Don't be shy about reaching out to Westin Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Westin Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Westin Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
