At a Glance
- Tasks: Support patients through urology cancer pathways and provide essential administrative assistance.
- Company: Join a dedicated healthcare team making a difference in cancer care.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Dynamic role with the chance to work closely with clinical teams and patients.
- Why this job: Be a vital part of patient journeys and contribute to life-changing healthcare.
- Qualifications: A levels or relevant experience, with strong IT skills and NHS admin background.
The predicted salary is between 29812 - 32715 £ per year.
Contract: Permanent. Hours: 37.5 per week. Salary: £29,812 - £32,715 per annum. Location: West Herts – General Staffing Site, Cross Site Town, Watford. Job ref 360-IB-11016-C. Closing 03/06/2026.
We have one Band 4 Urology Cancer Pathway Navigator position that we intend to fill for early autumn. The role involves tracking and navigating patients through the urology cancer pathways – both diagnostic and surveillance – for prostate and bladder patients. It provides a comprehensive and efficient administrative service to the clinical team members of the urology cancer pathways (including cancer McMillan nurses). The post will work closely with the clinical triage teams for the urology cancer pathways, key stakeholders from other services, and liaise with other hospitals. The role will identify capacity issues, escalating them in a timely manner, and respond to patient enquiries.
Main duties:
- Act as main point of administrative support and contact for the urology cancer triage clinical teams, liaising with them day‑to‑day and prioritising own workload.
- Track and navigate patients through the urology cancer pathways, completing relevant database input throughout the process.
- Serve as point of contact for patients referred via their GP to the urology cancer services.
- Coordinate and organise appointments and assessments with patients, exchanging information clearly and concisely, and dealing with anxiety, cultural and language difficulties.
Person specification:
Education and qualifications:
- Educated to A level or BTEC/GNVQ level – or relevant job experience.
- Experience as an NHS Administrator.
- Good IT literacy.
Knowledge:
- Working knowledge of hospital and computer systems (Patient Centre, Infoflex).
- Knowledge of CRIS and urology cancer pathways.
- Knowledge of NHS Cancer Waiting Times.
Experience:
- Previous NHS administration.
- Working in or with cancer MDT teams.
- Proven experience of working to deadlines and targets.
- Experience of communicating complex instructions with sensitivity to patients and relatives.
- Working in a changing environment.
Urology Cancer Pathway Navigator, Urology in Watford employer: Westhertshospitals
At our West Herts location, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. As a Urology Cancer Pathway Navigator, you will play a vital role in patient care while benefiting from a collaborative environment, comprehensive training opportunities, and a commitment to work-life balance, making it a rewarding place to advance your career in the NHS.
StudySmarter Expert Advice🤫
We think this is how you could land Urology Cancer Pathway Navigator, Urology in Watford
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the urology field on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of urology cancer pathways. We recommend creating a cheat sheet with key terms and processes to help you feel confident when discussing your understanding.
✨Tip Number 3
Showcase your organisational skills! During the interview, share specific examples of how you've managed multiple tasks or prioritised workloads in previous roles. This will demonstrate your ability to handle the demands of the Urology Cancer Pathway Navigator position.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a lasting impression. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Urology Cancer Pathway Navigator, Urology in Watford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Urology Cancer Pathway Navigator role. Highlight any relevant experience in NHS administration and your understanding of urology cancer pathways. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your experience with patient communication and working under pressure.
Showcase Your IT Skills:Since good IT literacy is key for this position, make sure to mention any specific systems you've worked with, like Patient Centre or Infoflex. We love seeing candidates who are tech-savvy and can hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets to us directly and stands out in the crowd. Good luck!
How to prepare for a job interview at Westhertshospitals
✨Know Your Pathways
Make sure you understand the urology cancer pathways inside out. Familiarise yourself with the diagnostic and surveillance processes for prostate and bladder patients. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Admin Skills
Be ready to discuss your previous experience as an NHS Administrator. Highlight specific examples where you've successfully managed workloads, coordinated appointments, or dealt with patient enquiries. This will demonstrate your ability to handle the administrative demands of the position.
✨Communicate Clearly
Practice how you would explain complex information to patients, especially those who may be anxious or face language barriers. Use clear and concise language in your responses during the interview to showcase your communication skills, which are crucial for this role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle capacity issues. Think of examples from your past experiences where you identified a problem and escalated it effectively. This will show your proactive approach and readiness for the challenges of the role.