At a Glance
- Tasks: Lead operational performance in Acute Medicine and innovate patient care pathways.
- Company: Join West Hertfordshire Teaching Hospitals NHS Trust, a leader in urgent and emergency care.
- Benefits: Enjoy a competitive salary, flexible working hours, and a focus on staff wellbeing.
- Other info: Exciting growth opportunities with a new hospital and innovative care models.
- Why this job: Shape the future of healthcare with cutting-edge technology and compassionate leadership.
- Qualifications: Degree in management or clinical field; NHS experience preferred.
The predicted salary is between 59798 - 67020 £ per year.
Deputy General Manager – Acute Medicine
Be part of one of the most ambitious Urgent and Emergency Care teams in the NHS. At West Hertfordshire Teaching Hospitals NHS Trust, our Emergency Medicine and Urgent Care services are recognised as national leaders in innovation, transformation and operational excellence. From pioneering digital solutions and AI-enabled patient pathways to leading community diagnostics and integrated urgent care, we are challenging conventional thinking and shaping the future of urgent and emergency care. Join us and help shape the next generation of Acute Medicine.
Main duties of the job
- Lead operational performance across a dynamic Acute Medicine service.
- Develop innovative out-of-hours pathways that strengthen resilience and improve patient flow.
- Harness digital technology, predictive analytics and AI to transform workforce planning, capacity management and operational decision-making.
- Work alongside clinical leaders to maximise early discharge, reduce unnecessary length of stay and improve patient outcomes.
- Shape new models of care that integrate Acute Medicine with Emergency Medicine and the wider health and care system.
- Deliver large-scale transformation while maintaining an unwavering focus on quality, safety and patient experience.
Working for our organisation
With a new hospital planned for Watford, work underway to update theatres at St Albans City Hospital and plans for a neighbourhood healthcare centre in Hemel Hempstead, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive.
Detailed job description and main responsibilities
The Deputy General Manager (DGM) for Acute Medicine is responsible for providing tactical operational leadership across Acute Medicine, ensuring the safe, effective and efficient delivery of services whilst supporting patient flow across the wider Emergency Medicine footprint. The post holder will lead the operational and business management of Acute Medicine, ensuring high-quality patient care is delivered within the resources available. They will work in partnership with the Clinical Director, Matron and clinical teams to deliver agreed performance standards, service improvements and strategic objectives.
Person specification
Education and qualifications:
- Education to degree level within a relevant area e.g. management degree, clinical degree or equivalent experience.
- Post graduate management qualification or in the process of studying for.
Knowledge:
- Strong understanding of the health and care sector including operational management.
- Comprehensive knowledge of national Urgent and Emergency Care (UEC) standards, KPIs and performance improvement methodologies.
- Experience of both primary and secondary care organisations.
- Project management skills.
- Prior experience of working across two or more organisational boundaries.
Experience:
- Previous NHS experience.
- Experience operating at a senior organisational level.
- Experience of using numerical analysis in problem solving.
- Experience of budgetary Management.
- Experience of producing business Cases.
- Demonstrable operational management experience, with experience managing large groups of staff.
Band 8a- Deputy General Manager, Emergency Medicine in Watford employer: Westhertshospitals
West Hertfordshire Teaching Hospitals NHS Trust is an exceptional employer, offering a dynamic work environment where innovation and staff wellbeing are at the forefront. With exciting developments underway, including a new hospital in Watford and a commitment to professional growth, employees can thrive in a culture that values collaboration, accountability, and compassionate care. Join us to make a meaningful impact on patient outcomes while enjoying flexible working arrangements and opportunities for career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Band 8a- Deputy General Manager, Emergency Medicine in Watford
✨Get Some Hands-On Experience
If you're looking to land that full-time gig in emergency medical services, don't underestimate the power of hands-on experience! Volunteering with local ambulance services or first aid organisations can give you a great insight into the field and show potential employers you’re dedicated.
✨Connect with EMS Communities
Join local EMS associations or online groups where professionals chat about job opportunities and trends. These communities are goldmines for networking, and you might just overhear about openings at places like Westhertshospitals that aren't even advertised yet!
✨Showcase Your Skills Through Certifications
Make sure you’re up to date with your certifications—CPR, first aid, and any relevant EMS training. Having these on your CV or mentioned in interviews can really set you apart from the crowd when applying for that full-time role.
✨Leverage Local Job Fairs
Don’t forget about job fairs, especially those focused on healthcare and emergency services. These events are perfect for meeting representatives from companies like Westhertshospitals face-to-face and making a lasting impression. Plus, they often have a ton of insider info about the hiring process!
We think you need these skills to ace Band 8a- Deputy General Manager, Emergency Medicine in Watford
Some tips for your application 🫡
Highlight Relevant Certifications:In the emergency medical services world, certifications like EMT or Paramedic are crucial. Make sure to prominently display any relevant qualifications on your CV to show you’re qualified and ready to jump in.
Showcase Your Experience in High-Pressure Situations:This isn’t just about ticking boxes; we want to see how you’ve handled emergencies. Share specific examples from your past roles, focusing on your ability to stay calm and effective under pressure—this will really make your CV stand out!
Craft a Personal Cover Letter:Use your cover letter to express your passion for EMS. Share a brief story about why you got into this field and what drives you. This personal touch helps us connect with you beyond just your qualifications.
Emphasise Teamwork and Communication Skills:Being part of an EMS team means communication is key. Highlight your experiences working in teams, especially in stressful environments, and how you effectively communicate with both your team and patients. This will show us you can thrive in our fast-paced world.
How to prepare for a job interview at Westhertshospitals
✨Brush Up on Your Medical Knowledge
As we're stepping into the emergency medical services world, it's crucial to have a solid grasp on medical protocols and procedures. Expect to face scenario-based questions where you'll need to demonstrate your decision-making skills in high-pressure situations, so reviewing your medical textbooks or guidelines might just give you the edge!
✨Showcase Your Communication Skills
In EMS, teamwork and communication can literally save lives. Be prepared to discuss how you've effectively communicated in past settings or during training exercises. They might throw in questions about managing stressful interactions with patients or colleagues, so highlighting your soft skills could really set you apart.
✨Familiarise Yourself With Local Protocols
Since you'll be serving the community, knowing the specific EMS protocols and guidelines of Westhertshospitals is key. Research their operations and any recent changes they might have implemented. Demonstrating that you're well-informed about local practices shows your commitment and readiness to hit the ground running.
✨Prepare for Practical Assessments
Don't be surprised if your full-time interview includes a hands-on assessment. Practising skills like CPR, patient assessment, and using EMS technology will show you're ready for the rigours of the job. So gather your training materials and maybe even practice with a mate to simulate the scenario-based tests you might encounter.
