At a Glance
- Tasks: Provide IT support, maintain websites, and assist with hardware and software deployment.
- Company: Join UK NEQAS, a leading External Quality Assessment service in Watford.
- Benefits: Permanent role with a competitive salary and full-time hours.
- Other info: Great opportunity for career growth in a dynamic environment.
- Why this job: Be part of a specialist IT team making a real difference in healthcare.
- Qualifications: BSc in Computer Studies or equivalent experience required.
The predicted salary is between 47810 - 54710 £ per year.
We are seeking a motivated IT Assistant to join UK NEQAS Haematology & Transfusion, an internationally recognised External Quality Assessment service based at Croxley Park, Watford. This is a permanent, full-time post working 37.5 hours per week, Monday to Friday, 9am–5pm.
The post holder will provide day-to-day IT support across the unit, maintain our websites, assist in the procurement and deployment of IT hardware and software, and support software testing and documentation. You will receive direction and task assignment from the Band 7 IT Technical Engineer & Developer and work within a small, specialist IT team supporting and improving our service.
Main duties of the job:- Investigate and troubleshoot hardware and software problems.
- Maintain and update the organisation’s information website.
- Assist in the maintenance of cloud servers and network infrastructure.
- Deploy and monitor hardware and software.
- Maintain PCs, laptops, and VoIP devices.
- Assign licensing and permissions in line with unit policies.
- Assist scientific and office staff in developing testing plans for new or updated software.
- Help write and maintain IT‑specific SOPs.
- Support the preparation of specifications for bespoke software changes.
A BSc in Computer Studies or equivalent experience is essential, along with proven IT support and web maintenance skills.
Detailed job description and main responsibilities:- Act as the main point of contact with the West Herts Trust IT helpdesk.
- Liaise with third‑party software and hardware suppliers and the Department of Clinical Informatics.
- Provide first‑line support for participant‑facing systems.
- Undertake change control and risk assessment for IT initiatives.
- Support systems resilience testing and software validation.
- Assist in the planning of IT service developments under the direction of senior IT staff.
- Train non‑IT staff on general applications and new systems.
- Advise colleagues on IT matters in your area of expertise.
- Support administrative tasks related to software contracts and database hosting.
- Education and qualifications: BSc in Computer Studies or equivalent experience.
- Knowledge: SQL.
- Experience: Maintaining websites, Software testing.
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment. If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion. This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.
Band 5 - IT Assistant, UK NEQAS in Watford employer: Westhertshospitals
UK NEQAS offers a dynamic and supportive work environment for IT professionals, where you will play a crucial role in enhancing our internationally recognised External Quality Assessment service. Located in Croxley Park, Watford, we provide a collaborative culture that encourages professional growth through hands-on experience and training opportunities, ensuring that you can develop your skills while contributing to meaningful healthcare initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Band 5 - IT Assistant, UK NEQAS in Watford
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Westhertshospitals values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Westhertshospitals might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Westhertshospitals!
✨Direct Apply to Westhertshospitals
Let's not forget to apply directly through the Westhertshospitals website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Band 5 - IT Assistant, UK NEQAS in Watford
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Westhertshospitals.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Westhertshospitals. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Westhertshospitals
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
