At a Glance
- Tasks: Welcome patients, assist in procedures, and manage administrative tasks in a dynamic radiology team.
- Company: Join West Hertfordshire Teaching Hospitals NHS Trust, a leading healthcare provider.
- Benefits: Flexible working hours, competitive salary, and opportunities for professional development.
- Other info: Be part of a supportive team with excellent career growth opportunities.
- Why this job: Make a real difference in patient care while gaining valuable experience in healthcare.
- Qualifications: GCSEs in Maths and English, customer service experience, and a willingness to learn.
The predicted salary is between 27106 - 28850 € per year.
We are looking for a part-time fixed-term Radiology Department Assistant to join our dedicated team at West Hertfordshire Teaching Hospitals NHS Trust. The successful candidate will work across our 3 hospital sites: Watford General Hospital, St Albans City Hospital and Hemel Hempstead Hospital. Working hours include weekdays, weekends and bank holidays. The post holder will assist in delivering high-quality radiology services, working collaboratively within a dynamic supportive team while maintaining professional relationships across various hospital departments.
Main duties of the job:
- Welcoming all patients and service users to the department.
- Completing administrative processes and supporting patient flow through the department.
- Booking patients in for their examinations and directing patients to the relevant waiting areas.
- Answering telephone queries.
- Preparing examination rooms and equipment.
- Assisting the Radiologists, Radiographers and Radiology Nurses during procedures.
Working for our organisation:
We offer a variety of flexible working options to support a healthy work‑life balance. If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving, tick "Member of the Armed Forces Community" on the application form.
Detailed job description and main responsibilities:
To deliver direct patient care, support equipment maintenance, and perform administrative tasks, including reception and clerical duties, to ensure a high‑quality service for patients. The post holder will contribute to maintaining the department’s professional standards and undertake a range of delegated radiography‑related responsibilities. The role also includes assisting with the transfer of patients to and from the Radiology department.
Person specification:
Education and qualifications:
- GCSE qualification (Maths, English) or equivalent.
- NVQ / Level 3 Customer Care, healthcare or willingness to work towards an NVQ / Level 3 qualification.
- Experience in a customer / patient facing role.
- Knowledge / Experience of computer systems.
Knowledge:
- Understands the importance of patient confidentiality and information governance.
- Knowledge of Microsoft Suite.
- Knowledge of the role and responsibilities of a radiology assistant.
Experience:
- Experience of working in a busy environment.
- Experience of working in a customer orientated environment.
- Experience working in a caring/patient facing role and following healthcare protocols and procedures.
- Experience of handling confidential information.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment. If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
Band 3 - Radiology Department Assistant, Radiology in Watford employer: Westhertshospitals
West Hertfordshire Teaching Hospitals NHS Trust is an excellent employer, offering a supportive and dynamic work environment for Radiology Department Assistants. With flexible working options and a commitment to employee growth, the Trust fosters a culture of collaboration and professional development across its three hospital sites. Join a dedicated team that values patient care and provides meaningful opportunities to make a difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Band 3 - Radiology Department Assistant, Radiology in Watford
✨Tip Number 1
Get to know the Radiology Department! Research the team and the services they provide. This will help you tailor your conversations during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local healthcare events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for common interview questions specific to radiology roles. Think about scenarios where you've demonstrated customer care or teamwork, as these are key in this position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at West Hertfordshire Teaching Hospitals NHS Trust.
We think you need these skills to ace Band 3 - Radiology Department Assistant, Radiology in Watford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Radiology Department Assistant. We want to see how you can contribute to our team, so don’t hold back!
Showcase Your Customer Care Skills:Since this role involves a lot of patient interaction, emphasise any previous experience in customer-facing roles. We love candidates who understand the importance of providing excellent service and maintaining a friendly atmosphere.
Be Clear and Concise:When filling out your application, keep your language straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’re a great fit for the position.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details directly and can process your application smoothly.
How to prepare for a job interview at Westhertshospitals
✨Know Your Role
Make sure you understand the responsibilities of a Radiology Department Assistant. Familiarise yourself with tasks like patient flow, administrative processes, and assisting during procedures. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Care Skills
Since this role involves a lot of patient interaction, be ready to discuss your experience in customer-facing roles. Think of specific examples where you've provided excellent service or handled difficult situations. This will demonstrate your ability to maintain professionalism under pressure.
✨Brush Up on Technical Knowledge
Get comfortable with the computer systems and software mentioned in the job description, especially Microsoft Suite. If you have any experience with radiology-related software, be sure to mention it. This shows that you're proactive and ready to hit the ground running.
✨Prepare Questions
Have a few thoughtful questions ready for your interviewers. Ask about team dynamics, training opportunities, or how they handle patient confidentiality. This not only shows your interest but also helps you gauge if the workplace is the right fit for you.
