Band 2/3 - Healthcare Support Worker, Urology in Watford

We’re looking for a Health Care Support Worker to join our dedicated Radiology team at West Hertfordshire Teaching Hospitals NHS Trust. An exciting fixed-term, part-time opportunity has arisen to support the implementation and delivery of the One-Stop Haematuria Pathway, based within the newly opened Urology Diagnostic Unit at St Albans City Hospital. If you are an experienced Healthcare Assistant with strong clinical skills and a passion for supporting the delivery of exceptional patient care, we would welcome your application.

This role will be primarily based at St Albans City Hospital, with occasional ad-hoc requirements to work across our other sites at Hemel Hempstead Hospital and Watford General Hospital. We offer a supportive and collaborative working environment, with opportunities for professional development and growth. Applicants with training needs are encouraged to apply, as we are committed to supporting development where required.

Main duties of the job

As a Healthcare Support Worker, you will play a vital role within the nursing team, delivering high-quality care and support to patients and their families. This role requires someone who consistently puts patients at the heart of everything they do, ensuring compassionate, person‑centred care every day. You will provide hands‑on personal care while actively encouraging and supporting patients to maintain their independence wherever possible.

Working for our organisation

With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us. We are building on the success of our award‑winning virtual hospital and re‑imagining models of care, working ever more closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive.

They capture an important balance across what we must all do as individuals and to support others. We offer a variety of flexible working options as we recognise the importance of a good work life balance.

If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form.

We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment. If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.

Detailed job description and main responsibilities

You will be required to complete the ‘Care Certificate’ qualification as part of your on‑going training. The Care Certificate is an agreed set of standards that define the knowledge, skills and behaviours expected of specific job roles in the health and social care sectors. The qualification is made up of the 15 minimum standards that should be covered if you are 'new to care' and will form part of a robust induction programme.

Please refer to the attached job description and person specification for a full list of duties and details about the role.

Person specification

• Good standard of written and spoken English.
• Willingness to undertake The Care Certificate, Skills for Care & Skills for Health.
• Completion of the Care Certificate.
• NVQ Level 2 qualification in Health and Social Care or equivalent.
• English GCSE A*- C, 4-9 or Functional skills level 2.
• Maths GCSE A*-C, 4-9 or Functional skills level 2.

Knowledge:

• Understands the role of a Healthcare Assistant.
• Previous training in First Aid.

Experience:

• Previous experience in a health setting.

West Hertfordshire Teaching Hospitals NHS Trust provides acute healthcare services to a core catchment population of approximately half a million people living in west Hertfordshire and the surrounding area. The Trust also provides a range of more specialist services to a wider population, serving residents of North London, Bedfordshire, Buckinghamshire and East Hertfordshire. As an employer of nearly 6,000 people the Trust is one of the biggest employers in the area and sees nearly a million patients each year.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.