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- Tasks: Welcome residents and visitors, manage calls, and coordinate appointments in a care home.
- Company: Join the compassionate team at Westgate Healthcare, making a difference every day.
- Benefits: Equal pay for young workers, flexible wage access, discounts, and professional development opportunities.
- Why this job: Be part of an exciting venture and support elderly residents with empathy and care.
- Qualifications: Experience in reception roles, strong communication skills, and proficiency in Microsoft Office.
- Other info: Enjoy team-building events and recognition schemes while growing your career.
The predicted salary is between 13 - 16 £ per hour.
Location: Chestnut Manor Care Home, Cambridge Park, London, E 2PR
Salary: £. per hour
Shifts: 8.am to 4.pm, (including alternate weekends) / Shift pattern to be discussed at interview
Job Type: Bank
Come and make a difference with the team at Westgate Healthcare! We are looking for compassionate and caring Receptionists to join our family at Chestnut Manor Care Home. If you are passionate about making a difference and want to be part of an exciting new venture, we would love to hear from you!
Why work at Westgate?
- Equal pay for young workers who are paid the same as staff aged 25+
- Improve your financial wellness and flexibility with Wagestream; access your wages before payday and enjoy exclusive discounts at a variety of the UK’s favourite shops
- Access to the Blue Light Card (employee discount scheme)
- Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work Scheme
- Refer a Friend Scheme - earn up to £500 for a successful referral!
- Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social events
- Support in achieving additional qualifications, including nationally recognised qualifications
- Access to financial and wellbeing support through The Care Workers Charity
- Comprehensive staff induction with free training and professional development
About the role:
- Provide a warm and professional welcome to residents, families and visitors
- Manage incoming calls and direct them appropriately
- Handle inquiries and provide accurate information about the care home’s services
- Schedule and coordinate appointments, tours and meetings
- Maintain a clean, organised and welcoming reception area
- Assist with administrative tasks such as mail sorting and data entry
- Liaise with staff across all departments to ensure smooth daily operations of the home
- Respond promptly and effectively to emergencies or unusual situations
About you:
- Previous experience in a receptionist or front-of-house role, ideally in a luxury care home setting
- Outstanding interpersonal and communication skills
- A polished and professional demeanour
- Strong organisational skills with the ability to multitask effectively
- Proficiency in Microsoft Office and other relevant software
- A proactive and problem-solving approach
- Empathy and understanding when engaging with elderly residents and their families
We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within 14 working days, please assume that your application has been unsuccessful.
Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Bank Receptionist - Care Home - Redbridge, Greater London in Ilford employer: Westgate Healthcare
Contact Detail:
Westgate Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Receptionist - Care Home - Redbridge, Greater London in Ilford
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the care home sector. A personal recommendation can go a long way in landing that receptionist role.
✨Tip Number 2
Be proactive! Don’t just wait for job postings; visit care homes in your area and introduce yourself. Show them your enthusiasm for joining their team and ask if they have any upcoming opportunities.
✨Tip Number 3
Prepare for interviews by practising common questions related to the role. Think about scenarios where you’ve demonstrated your organisational skills or handled difficult situations with residents. We want you to shine!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest openings and updates on what it’s like to work with us at Westgate Healthcare.
We think you need these skills to ace Bank Receptionist - Care Home - Redbridge, Greater London in Ilford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Bank Care Home Receptionist role. Highlight your previous front-of-house experience and any relevant qualifications to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for making a difference in the care sector and explain why you want to join our team at Chestnut Manor. Keep it friendly and professional!
Show Off Your Interpersonal Skills: As a receptionist, communication is key! In your application, give examples of how you've successfully interacted with clients or customers in the past. We want to see your warm and welcoming personality come through!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Westgate Healthcare
✨Know the Care Home Inside Out
Before your interview, take some time to research Chestnut Manor Care Home. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Interpersonal Skills
As a Bank Receptionist, you'll be the first point of contact for residents and visitors. Prepare examples of how you've successfully handled difficult situations or provided exceptional customer service in the past. This will highlight your communication skills and empathy.
✨Practice Common Interview Questions
Think about the types of questions you might be asked, such as how you would handle a busy reception area or manage multiple tasks at once. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Dress the Part
First impressions matter! Make sure to dress professionally and appropriately for the care home environment. A polished appearance will reflect your understanding of the role and the importance of professionalism in a care setting.
