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- Tasks: Welcome residents and visitors, manage calls, and assist with admin tasks.
- Company: Join the caring team at Westgate Healthcare in Hemel Hempstead.
- Benefits: Flexible hours, competitive pay, employee discounts, and professional development opportunities.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in reception, strong communication skills, and a caring attitude.
- Other info: Dynamic work environment with opportunities for recognition and growth.
The predicted salary is between 11 - 16 £ per hour.
Location: St Pauls Care Centre, Long Mimms, Hemel Hempstead, Hertfordshire, HP2 5XW
Job type: Bank - zero hour contract
Shifts: 8.am - 4.pm, covering shifts across Monday to Sunday
Come and make a difference with the team at Westgate Healthcare!
We are looking for compassionate and caring bank Receptionists to join our family at St Pauls Care Centre. If you are passionate about making a difference and want to be part of an exciting new venture, we would love to hear from you!
Why work at Westgate?- Equal pay for young workers who are paid the same as staff aged +
- Improve your financial wellness and flexibility with Wagestream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shops
- Access to the Blue Light Card (employee discount scheme)
- Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work Scheme
- Refer a Friend Scheme - earn up to £ for a successful referral!
- Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social events
- Support in achieving additional qualifications, including nationally recognised qualifications
- Access to financial and wellbeing support through The Care Workers Charity
- Comprehensive staff induction with free training and professional development
- Provide a warm and professional welcome to residents, families and visitors
- Manage incoming calls and direct them appropriately
- Handle inquiries and provide accurate information about the care home’s services
- Schedule and coordinate appointments, tours and meetings
- Maintain a clean, organised and welcoming reception area
- Assist with administrative tasks such as mail sorting and data entry
- Liaise with staff across all departments to ensure smooth daily operations of the home
- Respond promptly and effectively to emergencies or unusual situations
- Previous experience in a receptionist or front-of-house role, ideally in a care home setting
- Outstanding interpersonal and communication skills
- A polished and professional demeanour
- Strong organisational skills with the ability to multitask effectively
- Proficiency in Microsoft Office and other relevant software
- A proactive and problem-solving approach
- Empathy and understanding when engaging with elderly residents and their families
We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within working days, please assume that your application has been unsuccessful.
Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Care Home Receptionist (Bank) - Hemel Hempstead, Hertfordshire employer: Westgate Healthcare
Contact Detail:
Westgate Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Home Receptionist (Bank) - Hemel Hempstead, Hertfordshire
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the care sector. A personal recommendation can really give you an edge when applying for roles like the Care Home Receptionist.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Visit our website regularly and apply directly for any roles that catch your eye. The sooner you apply, the better your chances!
✨Tip Number 3
Prepare for interviews by practising common questions related to the role. Think about how your previous experience as a receptionist can translate into providing excellent service at St Pauls Care Centre.
✨Tip Number 4
Show your passion! When you get the chance to chat with potential employers, let them know why you want to work in a care home setting. Your enthusiasm for making a difference can really set you apart from other candidates.
We think you need these skills to ace Care Home Receptionist (Bank) - Hemel Hempstead, Hertfordshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Care Home Receptionist role. Highlight any previous front-of-house or receptionist experience, especially in a care home setting, to show us you’re the right fit!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share why you’re passionate about working with us at Westgate Healthcare and how you can make a difference in our residents' lives. Keep it warm and professional, just like the role requires.
Show Off Your Skills: We love seeing strong organisational and communication skills! In your application, mention specific examples of how you've successfully managed multiple tasks or handled inquiries in previous roles. This will help us see your proactive approach.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we want to make sure you have all the info you need about joining our fantastic team!
How to prepare for a job interview at Westgate Healthcare
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Care Home Receptionist. Familiarise yourself with the tasks mentioned in the job description, like managing calls and scheduling appointments. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Interpersonal Skills
As a receptionist, you'll be the first point of contact for residents and visitors. Practice how you can convey warmth and professionalism during the interview. Think of examples from your past experiences where you've successfully communicated or resolved issues, especially in a care setting.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle emergencies. Prepare by thinking of specific situations where you had to think on your feet or manage multiple tasks at once. This will help you illustrate your proactive approach and organisational skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they support staff wellbeing. This shows your enthusiasm for the role and helps you gauge if the workplace is the right fit for you.
