Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face welcoming residents and visitors at our care home.
- Company: Join Westgate Healthcare, a compassionate team making a difference.
- Benefits: Enjoy flexible hours, competitive pay, and exclusive discounts.
- Why this job: Make a real impact in people's lives while gaining valuable experience.
- Qualifications: Previous receptionist experience and strong communication skills are a must.
- Other info: Access to training, career growth, and employee recognition schemes.
Location: St Pauls Care Centre, Long Mimms, Hemel Hempstead, Hertfordshire, HP2 5XW.
Job type: Bank – zero hour contract. Shifts: 8.30am – 4.30pm, covering shifts across Monday to Sunday.
We are looking for compassionate and caring bank Receptionists to join our family at St Pauls Care Centre. As our front-of-house Receptionist, you will be the first point of contact for all visitors, residents, and team members. You will provide a warm Westgate welcome and be the friendly face that makes everyone feel at home from the moment they arrive.
Why Work at Westgate?
- Equal pay for young workers who are paid the same as staff aged 25+.
- Improve your financial wellness and flexibility with Wagestream; access your wages before payday and enjoy exclusive discounts at a variety of the UK’s favourite shops.
- Access to the Blue Light Card (employee discount scheme).
- Access to other discount schemes: Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work Scheme.
- Refer a Friend Scheme – earn up to £500 for a successful referral.
- Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social events.
- Support in achieving additional qualifications, including nationally recognised qualifications.
- Access to financial and wellbeing support through The Care Workers Charity.
- Comprehensive staff induction with free training and professional development.
About the Role
- Provide a warm and professional welcome to residents, families and visitors.
- Manage incoming calls and direct them appropriately.
- Handle inquiries and provide accurate information about the care home’s services.
- Schedule and coordinate appointments, tours and meetings.
- Maintain a clean, organised and welcoming reception area.
- Assist with administrative tasks such as mail sorting and data entry.
- Liaise with staff across all departments to ensure smooth daily operations of the home.
- Respond promptly and effectively to emergencies or unusual situations.
About You
- Previous experience in a receptionist or front-of-house role, ideally in a care home setting.
- Outstanding interpersonal and communication skills.
- A polished and professional demeanour.
- Strong organisational skills with the ability to multitask effectively.
- Proficiency in Microsoft Office and other relevant software.
- A proactive and problem‑solving approach.
- Empathy and understanding when engaging with elderly residents and their families.
Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Care Home Receptionist (Bank) in Hemel Hempstead employer: Westgate Healthcare
Contact Detail:
Westgate Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Home Receptionist (Bank) in Hemel Hempstead
✨Tip Number 1
Get to know the care home vibe! Visit St Pauls Care Centre if you can, chat with staff and residents. This will help you understand their culture and show you're genuinely interested.
✨Tip Number 2
Practice your warm welcome! As a Receptionist, you'll be the friendly face of the care home. Think about how you'd greet someone and make it feel personal – it’s all about that first impression!
✨Tip Number 3
Brush up on your multitasking skills! You’ll be juggling calls, inquiries, and appointments. Try role-playing scenarios with friends to get comfortable managing multiple tasks at once.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Care Home Receptionist (Bank) in Hemel Hempstead
Some tips for your application 🫡
Show Your Warmth: As a Receptionist, you'll be the friendly face of our care home. Make sure your application reflects your compassionate nature and ability to create a welcoming atmosphere. Share any relevant experiences that highlight your interpersonal skills!
Be Organised: We love a candidate who can juggle tasks like a pro! In your application, mention any previous roles where you managed multiple responsibilities. This will show us you're ready to keep our reception area running smoothly.
Highlight Your Communication Skills: Since you'll be handling inquiries and directing calls, it's crucial to demonstrate your outstanding communication abilities. Use clear and concise language in your application to showcase how you can effectively engage with residents and visitors.
Apply Through Our Website: We encourage you to apply directly through our website for a seamless application process. It’s the best way for us to receive your details and get to know you better. Plus, it shows you're keen on joining our Westgate family!
How to prepare for a job interview at Westgate Healthcare
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Care Home Receptionist. Familiarise yourself with the specific tasks mentioned in the job description, like managing calls and scheduling appointments. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Interpersonal Skills
As the first point of contact, your ability to communicate warmly and effectively is crucial. Prepare examples from your past experiences where you've successfully interacted with visitors or handled inquiries. This will highlight your suitability for creating that welcoming atmosphere at St Pauls Care Centre.
✨Demonstrate Organisational Skills
Being organised is key in a busy reception environment. Think of times when you've managed multiple tasks simultaneously, like handling calls while greeting visitors. Share these examples during your interview to show that you can keep things running smoothly, even during busy shifts.
✨Emphasise Your Compassionate Nature
Since this role involves engaging with elderly residents and their families, it's important to convey your empathy and understanding. Prepare to discuss why you’re passionate about working in a care home setting and how you can contribute to making a difference in the lives of residents.
