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- Tasks: Welcome residents and visitors, manage calls, and assist with admin tasks.
- Company: Join the caring team at Westgate Healthcare in Borehamwood.
- Benefits: Equal pay for young workers, flexible wage access, and employee discounts.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in reception, strong communication skills, and empathy for residents.
- Other info: Comprehensive training and support for professional development.
The predicted salary is between 24000 - 36000 £ per year.
Job type: Full time, temporary - Maternity Cover with an expected start mid January on a 9-month contract (minimum).
Contract hours: hours per week.
Shifts: 8am - 5pm, Monday to Friday.
Come and make a difference with the team at Westgate Healthcare! We are looking for compassionate and caring Receptionists to join our family at Meadowhill Care Home. If you are passionate about making a difference and want to be part of an exciting new venture, we would love to hear from you!
Why work at Westgate?
- Equal pay for young workers who are paid the same as staff aged 25+
- Improve your financial wellness and flexibility with Wagestream; access your wages before payday and enjoy exclusive discounts at a variety of the UK’s favourite shops.
- Access to the Blue Light Card (employee discount scheme).
- Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work Scheme.
- Refer a Friend Scheme - earn up to £500 for a successful referral!
- Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social events.
- Support in achieving additional qualifications, including nationally recognised qualifications.
- Access to financial and wellbeing support through The Care Workers Charity.
- Comprehensive staff induction with free training and professional development.
About the role:
- Provide a warm and professional welcome to residents, families and visitors.
- Manage incoming calls and direct them appropriately.
- Handle inquiries and provide accurate information about the care home’s services.
- Schedule and coordinate appointments, tours and meetings.
- Maintain a clean, organised and welcoming reception area.
- Assist with administrative tasks such as mail sorting and data entry.
- Liaise with staff across all departments to ensure smooth daily operations of the home.
- Respond promptly and effectively to emergencies or unusual situations.
About you:
- Previous experience in a receptionist or front-of-house role, ideally in a luxury care home setting.
- Outstanding interpersonal and communication skills.
- A polished and professional demeanour.
- Strong organisational skills with the ability to multitask effectively.
- Proficiency in Microsoft Office and other relevant software.
- A proactive and problem-solving approach.
- Empathy and understanding when engaging with elderly residents and their families.
We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within 14 working days, please assume that your application has been unsuccessful.
Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Care Home Receptionist (Maternity Cover) - Borehamwood, Hertfordshire employer: Westgate Healthcare
Contact Detail:
Westgate Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Home Receptionist (Maternity Cover) - Borehamwood, Hertfordshire
✨Tip Number 1
Get to know the company! Research Westgate Healthcare and understand their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Meadowhill Care Home.
✨Tip Number 3
Practice makes perfect! Prepare for common receptionist interview questions, especially those related to handling inquiries and managing calls. Role-playing with a friend can help you feel more confident.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Westgate family. Don’t forget to follow up after applying!
We think you need these skills to ace Care Home Receptionist (Maternity Cover) - Borehamwood, Hertfordshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Care Home Receptionist role. Highlight any previous receptionist or front-of-house experience, especially in a care home setting, to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for making a difference and how your interpersonal skills can enhance our team at Meadowhill Care Home. Keep it friendly and professional!
Showcase Your Organisational Skills: As a receptionist, being organised is key! In your application, mention specific examples of how you've managed multiple tasks effectively in past roles. We love to see proactive problem-solvers!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s quick and easy, and we can’t wait to hear from you and hopefully welcome you to our Westgate family!
How to prepare for a job interview at Westgate Healthcare
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Care Home Receptionist. Familiarise yourself with the specific tasks mentioned in the job description, like managing calls and scheduling appointments. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Interpersonal Skills
As a receptionist, you'll be the first point of contact for residents and visitors. Practice how you can convey warmth and professionalism in your responses. Think of examples from your past experiences where you've successfully handled inquiries or resolved issues, especially in a care setting.
✨Prepare for Scenario Questions
Expect to be asked how you would handle certain situations, such as emergencies or difficult visitors. Prepare by thinking through potential scenarios and how you would respond. This shows your proactive approach and problem-solving skills, which are crucial for this role.
✨Dress the Part
First impressions matter! Dress professionally to reflect the polished demeanour expected in a care home environment. A smart outfit not only boosts your confidence but also shows that you take the opportunity seriously and respect the workplace culture.
