At a Glance
- Tasks: Manage broker relationships and support business development initiatives across the UK and Europe.
- Company: Join Westfield, a global leader in property and casualty insurance since 1848.
- Benefits: Enjoy competitive salary, health benefits, and a supportive work culture.
- Other info: Embrace a culture of excellence, ambition, and collaboration with great career growth opportunities.
- Why this job: Make an impact in a dynamic environment while building valuable industry connections.
- Qualifications: Experience in broker management or business development within the Lloyd’s market is essential.
The predicted salary is between 50000 - 65000 £ per year.
About Us
Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd’s of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets.
Key Accountabilities & Role Requirements
- Broker Relationship Management
- Support the day-to-day management of relationships with a portfolio of brokers across the UK and Europe.
- Act as a point of contact for broker queries, escalations, and operational matters.
- Assist in the planning, preparation and delivery of broker engagement activities, including meetings, presentations, and events.
- Build trusted relationships with broker contacts.
- Ensure consistent, high-quality service delivery to broker partners.
- Business Development & Market Engagement
- Support new business initiatives and broker-led opportunities in line with WSI’s growth strategy.
- Assist in identifying distribution opportunities and areas for relationship development.
- Monitor market developments, broker strategies, and competitor activity, providing insights to senior stakeholders.
- MI, Data & Insights
- Produce, analyse, and interpret broker MI, including sales metrics, pipeline activity, and performance against targets.
- Maintain accurate records of broker interactions and distribution data.
- Translate data into meaningful business insights and recommendations for underwriting and senior management.
Skills & Competencies Required
- Commercially curious with a strong interest in the Lloyd’s market.
- Proactive, self‑motivated, and keen to take ownership of responsibilities.
- Comfortable working with data and translating analysis into insights.
- Collaborative team player with a client‑focused mindset and global outlook.
- Adaptable and resilient in a fast‑paced market environment.
Qualifications & Experience
Essential
- Experience in broker or carrier management, business development, underwriting assistant, or distribution role within the Lloyd’s or London market.
- Strong analytical capability with experience handling, interpreting, and presenting MI and data.
- Excellent communication and interpersonal skills, with the ability to build effective internal and external relationships across geographies.
- Strong organisational skills and attention to detail.
- Proficiency in Microsoft suite and CRM systems.
Desirable
- Experience within a Lloyd’s managing agent or syndicate environment.
- Experience managing European broker or carrier relationships.
- Exposure to collaboration with US‑based stakeholders or international distribution teams.
- Knowledge of Lloyd’s market practices and distribution structures.
- Exposure to business planning, market strategy, or account planning.
- Familiarity with reporting tools or data visualisation platforms (e.g. Power BI).
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
Westfield Specialty International Culture
Our culture is centred around three core values: Excellence, focused on high performance, agility and embracing change; Ambition, where inquisitiveness, challenge and a bold approach is encouraged; and Collaboration, delivering shared goals through collective expertise, diversity of thought and transparency. All three are underpinned by Reward & Recognition, where people are supported & respected, and success is celebrated.
EQUAL OPPORTUNITY EMPLOYER
United States: All applicants receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, or status as a protected veteran.
United Kingdom: Westfield is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Broker Development Manager employer: Westfield Specialty
Contact Detail:
Westfield Specialty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broker Development Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to brokers or professionals on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Show your passion for the Lloyd’s market! When you get the chance to chat with potential employers, make sure to express your enthusiasm and knowledge about the industry. It’s all about demonstrating that you’re not just looking for any job, but that you’re genuinely interested in this role.
✨Tip Number 3
Prepare for interviews by knowing your numbers! Brush up on your analytical skills and be ready to discuss how you’ve used data to drive decisions in past roles. Employers love candidates who can translate insights into actionable strategies.
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your interest in being part of our team at Westfield. Plus, it’s the best way to stay updated on your application status!
We think you need these skills to ace Broker Development Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Broker Development Manager role. Highlight your experience in broker management and business development, and show how your skills align with our values of excellence, ambition, and collaboration.
Showcase Your Analytical Skills: Since this role involves handling data and translating it into insights, be sure to include examples of your analytical capabilities. Mention any tools or systems you've used, like Microsoft suite or CRM systems, to demonstrate your proficiency.
Communicate Clearly: Your written application is your first chance to impress us, so make it count! Use clear and concise language, and ensure your communication style reflects the professionalism we value at Westfield. Don't forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Westfield Specialty
✨Know Your Brokers
Before the interview, research Westfield's key brokers and their strategies. Understanding their needs and how you can support them will show your proactive approach and readiness to build those trusted relationships.
✨Data is Your Friend
Brush up on your analytical skills! Be prepared to discuss how you've handled MI and data in previous roles. Think of specific examples where your insights led to actionable outcomes, as this aligns perfectly with the role's requirements.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this position, practice articulating your thoughts clearly. Prepare to discuss how you've successfully managed broker relationships and resolved queries in the past, highlighting your interpersonal skills.
✨Embrace the Culture
Familiarise yourself with Westfield's core values: Excellence, Ambition, and Collaboration. During the interview, weave these values into your responses to demonstrate that you're not just a fit for the role, but also for the company culture.