Broker Development Manager

Broker Development Manager

Full-Time 50000 - 65000 £ / year (est.) No home office possible
Westfield Specialty

At a Glance

  • Tasks: Manage broker relationships and support business development initiatives across the UK and Europe.
  • Company: Join Westfield, a global leader in property and casualty insurance since 1848.
  • Benefits: Enjoy competitive salary, health benefits, and a supportive work culture.
  • Other info: Embrace a culture of excellence, ambition, and collaboration with great career growth opportunities.
  • Why this job: Make an impact in a dynamic environment while building valuable industry connections.
  • Qualifications: Experience in broker management or business development within the Lloyd’s market is essential.

The predicted salary is between 50000 - 65000 £ per year.

About Us

Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd’s of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets.

Key Accountabilities & Role Requirements

  • Broker Relationship Management
    • Support the day-to-day management of relationships with a portfolio of brokers across the UK and Europe.
    • Act as a point of contact for broker queries, escalations, and operational matters.
    • Assist in the planning, preparation and delivery of broker engagement activities, including meetings, presentations, and events.
    • Build trusted relationships with broker contacts.
    • Ensure consistent, high-quality service delivery to broker partners.
  • Business Development & Market Engagement
    • Support new business initiatives and broker-led opportunities in line with WSI’s growth strategy.
    • Assist in identifying distribution opportunities and areas for relationship development.
    • Monitor market developments, broker strategies, and competitor activity, providing insights to senior stakeholders.
  • MI, Data & Insights
    • Produce, analyse, and interpret broker MI, including sales metrics, pipeline activity, and performance against targets.
    • Maintain accurate records of broker interactions and distribution data.
    • Translate data into meaningful business insights and recommendations for underwriting and senior management.

Skills & Competencies Required

  • Commercially curious with a strong interest in the Lloyd’s market.
  • Proactive, self‑motivated, and keen to take ownership of responsibilities.
  • Comfortable working with data and translating analysis into insights.
  • Collaborative team player with a client‑focused mindset and global outlook.
  • Adaptable and resilient in a fast‑paced market environment.

Qualifications & Experience

Essential

  • Experience in broker or carrier management, business development, underwriting assistant, or distribution role within the Lloyd’s or London market.
  • Strong analytical capability with experience handling, interpreting, and presenting MI and data.
  • Excellent communication and interpersonal skills, with the ability to build effective internal and external relationships across geographies.
  • Strong organisational skills and attention to detail.
  • Proficiency in Microsoft suite and CRM systems.

Desirable

  • Experience within a Lloyd’s managing agent or syndicate environment.
  • Experience managing European broker or carrier relationships.
  • Exposure to collaboration with US‑based stakeholders or international distribution teams.
  • Knowledge of Lloyd’s market practices and distribution structures.
  • Exposure to business planning, market strategy, or account planning.
  • Familiarity with reporting tools or data visualisation platforms (e.g. Power BI).

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Westfield Specialty International Culture

Our culture is centred around three core values: Excellence, focused on high performance, agility and embracing change; Ambition, where inquisitiveness, challenge and a bold approach is encouraged; and Collaboration, delivering shared goals through collective expertise, diversity of thought and transparency. All three are underpinned by Reward & Recognition, where people are supported & respected, and success is celebrated.

EQUAL OPPORTUNITY EMPLOYER

United States: All applicants receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, or status as a protected veteran.

United Kingdom: Westfield is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Broker Development Manager employer: Westfield Specialty

Westfield is an exceptional employer, offering a dynamic work environment that fosters excellence, ambition, and collaboration. With a commitment to employee growth and recognition, team members are encouraged to take ownership of their roles while benefiting from a diverse portfolio of insurance products and a strong presence in the Lloyd's market. Located in the UK, Westfield provides unique opportunities for professional development and meaningful engagement with brokers across Europe, making it an attractive choice for those seeking a rewarding career in the insurance industry.
Westfield Specialty

Contact Detail:

Westfield Specialty Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Broker Development Manager

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to brokers or professionals on LinkedIn. Building relationships can open doors that a CV just can’t.

✨Tip Number 2

Show your passion for the Lloyd’s market! When you get the chance to chat with potential employers, make sure to express your enthusiasm for the industry. Share insights you've gathered about market trends or broker strategies to demonstrate your knowledge and interest.

✨Tip Number 3

Prepare for interviews by practising common questions related to broker management and data analysis. Use real examples from your experience to showcase your skills. Remember, it’s all about showing how you can add value to their team!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to engage directly with us.

We think you need these skills to ace Broker Development Manager

Broker Relationship Management
Business Development
Market Engagement
Data Analysis
MI Interpretation
Communication Skills
Interpersonal Skills
Organisational Skills
Attention to Detail
Proficiency in Microsoft Suite
CRM Systems
Adaptability
Collaboration
Knowledge of Lloyd's Market Practices

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Broker Development Manager role. Highlight your experience in broker management and business development, and show us how your skills align with our values of excellence and collaboration.

Showcase Your Analytical Skills: Since this role involves handling data and translating it into insights, don’t forget to mention any relevant experience you have with MI and data analysis. We want to see how you can turn numbers into meaningful recommendations!

Be Personable: We’re all about building relationships, so let your personality shine through in your application. Use clear and engaging language to demonstrate your communication skills and your ability to connect with others.

Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our team!

How to prepare for a job interview at Westfield Specialty

✨Know Your Brokers

Before the interview, research Westfield's key brokers and their strategies. Understanding their needs and how you can support them will show your proactive approach and help you build rapport during the conversation.

✨Data is Your Friend

Brush up on your analytical skills! Be prepared to discuss how you've used data in previous roles to drive insights and decisions. Bring examples of how you've translated MI into actionable recommendations, as this aligns perfectly with the role's requirements.

✨Showcase Your Communication Skills

Since this role involves building relationships, practice articulating your thoughts clearly and confidently. Prepare to share examples of how you've successfully managed broker relationships or resolved conflicts in the past.

✨Embrace the Culture

Familiarise yourself with Westfield's core values: Excellence, Ambition, and Collaboration. Think of ways you've demonstrated these values in your career and be ready to discuss them. This will help you connect with the interviewers on a cultural level.

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