Service Desk Analyst: IT Support & Customer Care (Hybrid) in Sheffield

Service Desk Analyst: IT Support & Customer Care (Hybrid) in Sheffield

Sheffield Full-Time On-site
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Sheffield City Council is seeking a motivated Service Desk Analyst to join the ICT & Digital Innovation team at Sheffield. You will be the first point of contact for IT support, helping colleagues resolve issues and access systems to deliver services to the people of Sheffield.

This hybrid role requires strong communication and a customer‑focused approach, with experience in Windows 11, Microsoft 365, and ITIL incident management.

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Service Desk Analyst: IT Support & Customer Care (Hybrid) in Sheffield employer: Westfield Secondary School

Sheffield City Council is an excellent employer, offering a supportive work environment that values equality, diversity, and inclusion. As an Assistant Project Manager, you will have the opportunity to contribute to meaningful projects that enhance community safety and compliance, while benefiting from flexible working arrangements and generous holiday entitlements. The council is committed to employee growth, providing a platform for career development within a diverse and dynamic team dedicated to making a positive impact in Sheffield.

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Contact Details:

Westfield Secondary School Recruitment Team