Operations Manager post leading Parking Enforcement within Sheffield City Council's Parking Services, reporting to the Parking Services Manager. The role oversees a large frontline team delivering enforcement seven days a week, including evenings, while improving day-to-day performance and driving service change. It is a full-time post in one of England's largest local authority parking operations, which is expanding its evening enforcement team. Fit depends on a track record of managing frontline teams in a fast-paced operational setting.
What the job involves
- Lead the Parking Enforcement frontline team across seven days a week, including evenings
- Maintain high standards of day-to-day service delivery
- Drive improvement and change to meet the city's evolving needs
- Develop and motivate frontline teams
- Manage performance and deliver reliable services
- Work with fellow Operations Managers to improve and evolve the whole service
- Develop integrated ways of working and secure value for money
- Turn insight into practical solutions
- Build productive relationships with councillors, senior leaders, national agencies, stakeholders, businesses and partners
- Expand the evening enforcement team following the service review
- Create an inclusive environment in which colleagues can perform at their best
- Deliver key priorities for Sheffield through strategic and operational leadership
What’s required
Experience
- Experience as a people manager
- Track record of developing and motivating frontline teams
- Track record of managing performance and delivering reliable services in a fast-paced operational environment
Skills & knowledge
- Strategic thinking balanced with a strong focus on delivery
- Operational judgement and sound decision-making
- Clear communication
- Emotional intelligence
- Influencing skills to work with partners and senior stakeholders
Checks & eligibility
- Relevant safeguarding checks
Other
- Confident, collaborative and inclusive leadership
- Openness and integrity in leadership
Nice to have
- Experience of working in parking or a related enforcement service
What’s offered
- Generous holiday entitlement
- Flexible working options, including reduced hours, part-time working or job share
- Support for staff with unpaid caring responsibilities to work flexibly
- Starting salary at the bottom of the grade, or at the point of minimum advantage if payslip evidence shows higher basic pay
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Operations Manager in Sheffield employer: Westfield Secondary School
Sheffield City Council is an excellent employer, offering a supportive work environment that values equality, diversity, and inclusion. As an Assistant Project Manager, you will have the opportunity to contribute to meaningful projects that enhance community safety and compliance, while benefiting from flexible working arrangements and generous holiday entitlements. The council is committed to employee growth, providing a platform for career development within a diverse and dynamic team dedicated to making a positive impact in Sheffield.
Contact Details:
Westfield Secondary School Recruitment Team
