Sheffield City Council is seeking a Knowledge and Information Analyst to improve how customer information is created, managed and used across services. You will ensure colleagues and customers access accurate, consistent information via online services, frontline support and CRM systems.
Based in the Customer Intelligence function, you will establish trusted sources, drive content quality, set standards, and provide training to ensure information is up to date.
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Knowledge & Information Analyst — Elevate Customer Content in Sheffield employer: Westfield Secondary School
Sheffield City Council is an excellent employer, offering a supportive work environment that values equality, diversity, and inclusion. As an Assistant Project Manager, you will have the opportunity to contribute to meaningful projects that enhance community safety and compliance, while benefiting from flexible working arrangements and generous holiday entitlements. The council is committed to employee growth, providing a platform for career development within a diverse and dynamic team dedicated to making a positive impact in Sheffield.
Contact Details:
Westfield Secondary School Recruitment Team
