Sheffield City Council is seeking energetic Customer Service Advisors to support residents through our Core Customer Hub. You will handle inquiries across multiple channels, provide high-quality administrative support, and help customers access council services with accuracy and care.
Roles are based at Howden House with a hybrid working model, rota-based core hours, and full induction/training to develop knowledge of council services. Excellent customer service and confidentiality are essential.
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Hybrid Customer Service Advisor – Local Services in Sheffield employer: Westfield Secondary School
Sheffield City Council is an excellent employer, offering a supportive work environment that values equality, diversity, and inclusion. As an Assistant Project Manager, you will have the opportunity to contribute to meaningful projects that enhance community safety and compliance, while benefiting from flexible working arrangements and generous holiday entitlements. The council is committed to employee growth, providing a platform for career development within a diverse and dynamic team dedicated to making a positive impact in Sheffield.
Contact Details:
Westfield Secondary School Recruitment Team
