Sheffield City Council is seeking a CRM Team Manager to lead the support, development and continuous improvement of the CRM platform and related digital services, including My Account, online forms and automated workflows. You will oversee delivery, prioritisation and risk management to balance resources across Digital Innovation and other council services.
You will drive improvements in customer journeys, ensure security and accessibility standards, and develop team capability through coaching
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CRM & Digital Services Team Lead in Sheffield employer: Westfield Secondary School
Sheffield City Council is an excellent employer, offering a supportive work environment that values equality, diversity, and inclusion. As an Assistant Project Manager, you will have the opportunity to contribute to meaningful projects that enhance community safety and compliance, while benefiting from flexible working arrangements and generous holiday entitlements. The council is committed to employee growth, providing a platform for career development within a diverse and dynamic team dedicated to making a positive impact in Sheffield.
Contact Details:
Westfield Secondary School Recruitment Team
