At a Glance
- Tasks: Support schools with IT systems, troubleshoot issues, and maintain hardware and software.
- Company: Join a dynamic school trust focused on innovative ICT solutions.
- Benefits: Gain hands-on experience, professional development, and a supportive team environment.
- Other info: Exciting opportunities for growth and learning in a collaborative setting.
- Why this job: Make a real difference in education by optimising ICT services for students and staff.
- Qualifications: Basic IT skills and a passion for technology; training provided.
The predicted salary is between 25000 - 30000 £ per year.
We currently have an exciting opportunity for an IT Technician to provide support to the school and trust working as part of the IT Support Team, to ensure the smooth running and delivery of ICT systems across all schools within the Trust. Reporting to the IT Network Manager at Westfield, you will be predominately based at Westfield School but will work as part of a small team across our schools to ensure the ICT services for the Trust are operating at optimum efficiency. If you are looking for a new and exciting challenge, then we can guarantee you a fulfilling and rewarding role.
Responsibilities include:
- Providing an efficient IT support service, following systems and processes to the standards required by the School/Trust and appropriate regulatory bodies.
- Maintenance of the School ICT Network Facilities.
- Contributing to the provision of ICT Support throughout the school under the direction of the Network Manager.
- Advising on set up and maintenance of ICT hardware and software.
- Contributing to optimising network performance, including planning and implementation of changes to the network.
- Ensuring an up-to-date inventory of ICT equipment, software licenses and consumables is maintained.
- Assisting with the development and maintenance of the school learning platform.
- Undertaking maintenance of ICT hardware.
- Assisting Staff and Students using ICT.
- Setting up equipment for the delivery of the curriculum.
- Ensuring effective integration of curriculum and administrative systems to achieve maximum efficiency.
- Contributing to ICT training provision and advising school staff as appropriate.
- Developing safe working practices in relation to the use of ICT.
- Liaising with partners and suppliers of the school on ICT related issues.
- Undertaking projects to enhance specific developments of ICT within the school.
- Contributing to the program of ICT Development.
- Liaising with partners and service providers to maximize the efficiency of the school systems.
- Liaising with suppliers regarding the procurement of ICT products.
- Keeping up to date with national and local developments in ICT and determining potential benefits for the school.
- Undertaking ICT projects under the direction of the IT Network Manager.
ICT Technical Service Support:
- Maintaining a help desk system that ensures that requests for work are prioritised and completed in line with the department’s standards.
- Working towards achieving and maintaining ITIL recognised standards of support.
- Maintaining the inventory and stock management.
- Problem solving and troubleshooting issues on the network such as software, hardware, configuration and user errors.
- Providing high quality user support, including staff training.
- Installing software as required and to the standards set out by the Network Manager.
ICT Hardware Installation and Maintenance:
- Installing and configuring new and existing ICT equipment.
- Carrying out repairs and maintenance to hardware to maximise the efficiency of equipment.
- Ensuring the correct disposal of damaged and un-repairable equipment and that the school meets its recycling duties in line with current procedures.
General Duties:
- Liaising with the IT Network Manager and teaching staff as appropriate.
- Carrying out all problem solving, changes, configuration, availability, capacity and continuity processes in-line with the Framework for ICT in Schools (FITS) recommendations and guidelines under the direction of the IT Network Manager and the trusts policies and procedures.
- Actively pursuing training and accreditation on agreed plans for the school network and system developments and upgrades.
- Assisting with the production of an annual audit of the ICT equipment.
- Researching information concerning equipment, evaluating systems for best value and advising the IT Network Manager on purchases.
- Producing orders for equipment and consumables after agreement with the IT Network Manager.
- Taking responsibility for own professional development, continually keeping updated about new initiatives in educational ICT, and contributing to the school as a learning organisation.
- Assisting with the implementation of projects and school ICT initiatives.
IT Technician in Sheffield employer: Westfield School
Westfield School is an exceptional employer that prioritises the growth and well-being of its staff while fostering a supportive and inclusive work culture. As a SEND Administrative Assistant, you will play a vital role in enhancing the educational experience for students, with opportunities for professional development and collaboration within dedicated teams. Located in a vibrant community, the school offers a rewarding environment where your contributions directly impact the lives of young people.
StudySmarter Expert Advice🤫
We think this is how you could land IT Technician in Sheffield
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Westfield School values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Westfield School might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Westfield School!
✨Direct Apply to Westfield School
Let's not forget to apply directly through the Westfield School website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Technician in Sheffield
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Westfield School.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Westfield School. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Westfield School
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
