Performance Coach in London

Westfield Health Group is home to Westfield Health, High Five Health Promotion and UK Health and Wellbeing, proudly providing holistic health and wellbeing services, and active spaces, to clients across 11 countries. We believe that our people are our strongest asset and live by our values; We care, we’re in it together, we are explorers, we own it. We aim to continue our commitment to creating a workplace where our colleagues feel connected, heard, developed, recognised and supported.

About the role

The Performance Coach will provide expert support to local senior management in managing the day-to-day operations of the onsite fitness spaces with a key globally renowned client; including but not limited to the delivery of onsite and virtual classes, personal training, gym inductions, fitness programming & space operations. The Performance Coach will be required to demonstrate the desired skills, behaviours & agile mindset to create & deliver effective programs both in person & digitally across a multitude of disciplines. This role will also work closely with other departments & local leadership to provide support in the delivery of the internal wellbeing strategy for Westfield Health. The successful candidate will be a world class practitioner & communicator; who is able to work seamlessly within a high performing team, and individually to consistently deliver in line with client objectives.

Your responsibilities

• Delivering high calibre coaching practice across our program, including 1-1, small group & group sessions at all ability levels; across coaching services & outreach programs.
• Designing carefully constructed exercise programs for users of varying ability and goals with an emphasis on quality movement, careful instruction, and safe results.
• You lead by example in assisting with digital and onsite opportunities for connection. You actively take responsibility to help promote and participate in community events designed for maximum participation, and track engagement accordingly.
• Responsibility for conducting regular H&S checks on spaces & inventory through monitoring processes alongside local senior management; in line with client needs & expectations. This includes regular equipment & supplies checks, maintaining exceptional space cleanliness & aligning with 7 star hospitality standards.
• As part of existing service frameworks, conduct orientations & consultations to remain connected with client user base outside of traditional coaching & to maximise engagement across our offerings.
• Reporting required metrics to monitor the utilisation and performance of the Active Spaces; and wellbeing initiatives, including but not limited to attendance, engagement, outreach efforts, and activity level.
• Play a key part in the delivery, creation and improvement of our wellbeing initiatives; partnering with local Senior Leadership & wider teams on the creation & delivery of world class health & wellbeing activations.
• Be solutions oriented! As a key client facing practitioner, you will be responsible for removing barriers and reducing friction for individuals to engage in our programs. Bring your A game for every engagement.

What you’ll bring

• Level 3 Personal training Qualification (CIMSPA recognised)
• BSc in Sports Science, Strength & Conditioning or equivalent would be ideal
• MSc Strength & Conditioning, Sports Science or equivalent would be beneficial
• Additional industry standard certifications with globally recognised bodies. Examples included but are not limited to NASM, NSCA, ASCA & UKSCA.
• Expertise in group class delivery, small group training & 1-1 personal training within a high stakes, high performing corporate environment.
• A proven track record of successfully working independently to establish training needs, develop interventions to meet these needs, and deliver high-quality health and wellbeing solutions and interventions as a result.
• Proven experience of developing effective working relationships and influencing internal employees.
• A minimum of two years of personal training / coaching experience within a corporate environment is desirable.
• First class interpersonal skills with the ability to communicate effectively at all levels & with multiple stakeholders. This includes both in verbal & written formats.
• Excellent IT literacy, including Chrome OS, Microsoft Office Suite or related products.
• A self–starter with strong planning, project coordination and organising abilities.
• The ability to engage, influence and coach others across the business to achieve buy in and engagement to support delivery of the wellbeing strategy.
• A passion and ethos for helping others with their health and wellbeing.
• Strong collaborator, who excels in team environments, alongside being a motivated self starter.
• Excellent organisational skills, & having the ability to be both proactive & reactive to evolving needs.

Salary, Perks & Benefits

• Salary - £15,392 per annum
• 20 hours per week
• 25 days annual leave pro-rata plus 1 in lieu of Christmas period.
• Health Cash Plan
• Westfield Rewards
• Pension plan with contributions

We are a proud member of inclusive employers and a Disability Confident Committed employer, we value inclusivity and want to make sure our application process is open and accessible to all candidates. Please let us know if you require reasonable adjustments to ensure the recruitment process is as comfortable as possible.