At a Glance
- Tasks: Create a welcoming wellness environment and set high hospitality standards.
- Company: Join a global tech giant known for innovation and inclusivity.
- Benefits: Up to £35,000 salary, 25 days leave, healthcare perks, and more.
- Other info: Inclusive employer committed to accessibility and career growth.
- Why this job: Be the face of wellness and make a real impact on users' experiences.
- Qualifications: 3+ years in user-focused environments and a passion for wellbeing.
The predicted salary is between 35000 - 35000 £ per year.
Location: London (New Site), with travel
About the role
Our client, a global tech giant recognised as the world's most widely used search platform, is looking for a Hospitality Ambassador for a new, innovative site in Central London. We are looking for the type of person that can build a wellness environment that provides safety, comfort and consistency, reflecting what the users of the facility deserve. You will be the face of our campus wellness experience. Not just in the moments you are present, but in the standard you set and the capability you build in the people around you. The Coaches, Pool Attendants, and Vendor Partners will take their cue from how you move through the space, how you read a room, how you make the small moments land.
Your responsibilities:
- Create a consistently welcoming environment across the entire wellness space
- Role‐model exceptional hospitality standards for the wider campus team
- Ensure every user feels seen, heard, and valued through intentional interactions
- Maintain and elevate the quality of the space, systems, and service delivery
- Build capability in others through presence, example, and consistent behaviours
- Communicate clearly and appropriately with users, colleagues, vendors, and stakeholders
What you'll bring:
- 3+ years of building environments focused on the users wellbeing.
- A passion to ensure service is always at its peak.
- Curiosity about people and your users, use feedback to improve services and environment.
- Ability to confidently and calmly communicate with users, vendors and clients, ensuring your language meets them at their level.
- A passion for holistic wellbeing and fitness.
Salary, Perks & Benefits:
- Up to 35,000.00 GBP dependent on experience.
- 25 days annual leave plus 1 in lieu of Christmas period.
- Matched pension scheme
- Healthcare cash plan
- Surgical Options plan
- Westfield Rewards
- Access to health and wellbeing
Additional Information:
We welcome global talent, but are currently unable to sponsor work visas. We are a proud member of inclusive employers and a Disability Confident Committed employer, we value inclusivity and want to make sure our application process is open and accessible to all candidates. Please let us know if you require reasonable adjustments to ensure the recruitment process is as comfortable as possible.
Hospitality Ambassador in London employer: Westfield Health Ltd.
As a Hospitality Ambassador at our innovative new site in Central London, you will thrive in a dynamic and inclusive work culture that prioritises wellness and exceptional service. With competitive benefits including 25 days of annual leave, a matched pension scheme, and access to health and wellbeing resources, we are committed to your personal and professional growth. Join us in creating a welcoming environment where every interaction matters, and be part of a team that values your contributions and fosters a sense of belonging.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Ambassador in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers or attend events, let your passion for hospitality shine through. Remember, they want to see how you can create that welcoming environment they’re after.
✨Tip Number 3
Practice makes perfect! Before any interviews, rehearse common questions and think about how you can relate your experiences to the role of a Hospitality Ambassador. Confidence is key, so know your stuff!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Hospitality Ambassador in London
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for hospitality and wellness shine through in your application. We want to see how much you care about creating a welcoming environment and ensuring every user feels valued.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences that match the Hospitality Ambassador role. Highlight your experience in building environments focused on wellbeing, as this is key for us.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language that reflects your ability to communicate effectively, just like you would with users and colleagues in the role.
Apply Through Our Website:We encourage you to submit your application directly through our website. This way, we can ensure your application gets the attention it deserves and you can easily track your progress!
How to prepare for a job interview at Westfield Health Ltd.
✨Know Your Space
Familiarise yourself with the wellness environment and the specific services offered. Understanding the layout and facilities will help you speak confidently about how you can enhance the user experience.
✨Showcase Your Hospitality Skills
Prepare examples of how you've created welcoming environments in previous roles. Think about specific situations where your actions made a difference, and be ready to share these stories during the interview.
✨Communicate with Intent
Practice clear and calm communication. Since you'll be interacting with various stakeholders, think about how you can adapt your language to connect with different audiences, from users to vendors.
✨Emphasise Your Passion for Wellbeing
Be ready to discuss your passion for holistic wellbeing and fitness. Share any relevant experiences or initiatives you've been involved in that demonstrate your commitment to creating a positive environment for others.
