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- Tasks: Lead a dynamic fitness team and inspire members to achieve their health goals.
- Company: Join Westfield Health, dedicated to enhancing lives through fitness and wellbeing.
- Benefits: Enjoy health plans, free classes, discounts, and a supportive work environment.
- Why this job: Be part of a vibrant culture that values inclusivity and personal growth.
- Qualifications: Level 2 Gym Instructor and Level 3 Personal Trainer with 2 years' experience required.
- Other info: We welcome applicants from all backgrounds; apply even if you don't meet every requirement!
The predicted salary is between 28800 - 42000 £ per year.
The Fitness Manager will be responsible for the gym floor and Personal Training proposition to our members. You will manage a team of fitness coaches and personal trainers leading them to deliver a world class fitness proposition, provide a 5* customer service, and create a positive training environment for our members. Westfield Health are dedicated to making a healthy difference to the quality of life of our customers, and the Fitness Manager supports our mission by inspiring our members to live a healthy and active lifestyle.
About the role:
- Lead and manage the gym’s fitness team, including personal trainers and instructors
- Develop strong relationships with members, fostering a supportive and positive gym environment
- Ensure high standards of customer service and cleanliness across the gym floor and studios
- Recruit, train and mentor fitness staff
- Achieve PT revenue targets monthly and quarterly
- Deliver PT sessions and classes
- Work in collaboration with the Gym Manager to ensure attendance for classes is high and the product is at a high standard
- Support outreach and awareness events to engage and attract new members
About you:
- Education and Qualifications: Level 2 Gym Instructor and Level 3 Personal Training
- Experience: Minimum of 2 years’ experience being on a gym floor environment
- Teaching a variety of studio and gym floor-based classes
- Delivering personal training sessions
- Skills: Ability to communicate efficiently and effectively, strong planning and organisation skills, people management, ability to create and present department reports when required
The Westfield Way: We are passionate about inspiring and empowering our colleagues to be the best we can be. We believe that our people are our strongest asset and by recruiting people that understand and live by our values; The Westfield Way, we aim to continue to provide an excellent experience for our colleagues and customers.
Life at Westfield: Westfield Health offers many benefits to our colleagues as part of your employment package. We believe that by treating our colleagues well, they will enjoy working with us - and happy colleagues make happy customers; it’s a win-win!
Are you interested? Part of the selection process will be a Competency Based Interview. Candidates will be asked for specific examples detailing how they have demonstrated the Skills and Values we are looking for within this role. If you feel that you have the skills and values to carry out this role, please apply by submitting your CV and provide information about your relevant skills and experience.
Support with your application: We value inclusivity and want to make sure our application process is open and accessible to all candidates. As a Disability Confident Employer, we're dedicated to providing reasonable adjustments to ensure the recruitment process is as comfortable as possible.
Fitness Manager employer: Westfield Health Ltd.
Contact Detail:
Westfield Health Ltd. Recruiting Team
recruitment@westfieldhealth.com
StudySmarter Expert Advice 🤫
We think this is how you could land Fitness Manager
✨Tip Number 1
Familiarise yourself with the values of Westfield Health, as they are looking for candidates who embody these principles. Be prepared to discuss how you demonstrate these values in your previous roles during the interview.
✨Tip Number 2
Network within the fitness community in Central London. Attend local fitness events or workshops to meet potential colleagues and learn more about the culture at Westfield Health, which can give you an edge in your application.
✨Tip Number 3
Prepare specific examples of how you've successfully managed a team or improved customer service in a gym environment. This will help you shine during the competency-based interview process.
✨Tip Number 4
Research the latest trends in personal training and fitness management. Being knowledgeable about current industry standards can impress the hiring team and show your commitment to professional development.
We think you need these skills to ace Fitness Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fitness management, personal training, and team leadership. Use specific examples that demonstrate your ability to create a positive training environment and deliver excellent customer service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fitness and how it aligns with the values of Westfield Health. Mention your experience in managing teams and fostering relationships with members, as well as your commitment to inclusivity and creating a supportive gym environment.
Prepare for Competency-Based Interview: Think of specific examples from your past experiences that showcase your skills in communication, planning, and people management. Be ready to discuss how you've demonstrated the values of 'We care', 'We’re in it together', 'We are explorers', and 'We own it' in your previous roles.
Highlight Relevant Qualifications: Ensure you clearly list your Level 2 Gym Instructor and Level 3 Personal Training qualifications on your application. If you have additional certifications or training that relate to the role, be sure to include those as well.
How to prepare for a job interview at Westfield Health Ltd.
✨Know the Company Values
Familiarise yourself with Westfield Health's values, such as 'We care' and 'We own it'. Be prepared to discuss how you embody these values in your previous roles, as this will show your alignment with their culture.
✨Prepare for Competency-Based Questions
Expect questions that require you to provide specific examples of your past experiences. Think about situations where you've demonstrated leadership, customer service excellence, or team management, and be ready to share those stories.
✨Showcase Your Fitness Knowledge
As a Fitness Manager, you'll need to demonstrate your expertise in fitness training and gym management. Brush up on the latest trends in personal training and be ready to discuss how you would implement them in the gym.
✨Engage with the Interviewers
Make sure to engage with your interviewers by asking insightful questions about the role and the team. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
