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- Tasks: Deliver 5* gym services, conduct health assessments, and lead engaging fitness classes.
- Company: Join Westfield Health, a leader in promoting healthy lifestyles and inclusivity.
- Benefits: Enjoy a Health Cash Plan, private medical insurance, and exclusive discounts at popular retailers.
- Why this job: Be part of a supportive team that values your growth and celebrates your contributions.
- Qualifications: Level 2 Gym Instructor and Level 3 Personal Training qualifications required.
- Other info: No prior experience needed; we encourage all backgrounds to apply!
The predicted salary is between 22000 - 30000 £ per year.
Overview
Job title: Fitness Coach
Location: Central London
Opportunity: 1 x FT; 37.5 hours, 1 x PT 30 hours
Job level/Family: £27,008 (Full Time Salary)
Closing date: 25nd August 2025
We are excited to grow our team with full time and part time roles. As a Fitness Coach, you will be responsible for delivering exceptional customer service to the membership base. You will do this through gym floor classes, PT sessions, gym challenges and interaction points throughout the club. You will have the opportunity to earn additional income through PT sessions outside of your shift, of which you will receive 75% of the session price per session. You will be expected to show ownership of gym floor operations whilst on shift, including cleaning and maintenance of equipment, to ensure we are meeting the high standards that our clientele expects.
Westfield Health are dedicated to making a healthy difference to the quality of life of our customers, and the Fitness Coach supports our mission by providing a 5* fitness product and service to our members.
We are proud to be a committed member of inclusive employers, and we welcome applications from people of all backgrounds and experience levels.
We are a Disability Confident Committed employer; if this applies to you, please tick to apply as a Disability Confident Candidate when prompted.
We don’t expect you to have experience in everything on this advert, if something interests you, we would really like you to apply!
About the role
- Deliver a 5* gym floor service and create a positive training environment
- Conduct health assessments, write client programmes & deliver PT sessions
- Provide clients with a full 1-2-1 service
- Maintain a high level of cleanliness and maintenance of the kit and facility
- Be a gym floor presence engaging with members and guests
- Teach a variety of gym floor and studio classes
- Work in collaboration with the reception team to cover breaks and reception enquiries
About you
Education and Qualifications
- Level 2 Gym Instructor and Level 3 Personal Training Qualifications
Experience
- Delivering studio classes and personal training sessions
- Writing client programmes
- Delivering health assessments
- Delivering Personal Training sessions
Skills
- Excellent IT skills including Microsoft Office Suite or related products
- Ability to communicate to a diverse audience of people
- Strong team work ethic
- Able to use ones initiative
The Westfield Way
We are passionate about inspiring and empowering our colleagues to be the best we can be. We believe that our people are our strongest asset and by recruiting people that understand and live by our values; The Westfield Way, we aim to continue to provide an excellent experience for our colleagues and customers. Our commitment to creating a workplace where our colleagues feel connected, heard, developed, recognised and supported has been demonstrated by our achievement of the prestigious Investors in People Gold accreditation!
Our co-created Values reflect the way we do things around here. The Fitness Coach will be expected to demonstrate these values in all aspects of their role.
- We care
- We’re in it together
- We are explorers
- We own it
Life at Westfield
Westfield Health offers many benefits to our colleagues as part of your employment package. We believe that by treating our colleagues well, they will enjoy working with us – and happy colleagues makes happy customers; it’s a win-win!
Stay fit and well by accessing your personal Health Cash Plan and Private Medical Insurance policies. Be rest assured that you are well looked after and have cover for all your essential healthcare needs.
Take advantage of our all-inclusive internal wellbeing experience. We offer all colleagues free access to our on-demand classes and resources available on our Wellbeing app. We care about our people and carry out annual surveys to gather feedback on what our colleagues are thinking and want for their future at Westfield. Additionally, we reward and celebrate the contributions of our colleagues through annual recognition events.
Make the most of our Rewards Hub, where you can access exclusive offers and discounts from over 1,000 popular retailers and restaurants. In addition, we also offer incremental annual leave and service awards to our colleagues after 5 years’ service.
Are you interested?
Part of the selection process will be a Competency Based Interview. Candidates will be asked for specific examples detailing how they have demonstrated the Skills and Values we are looking for within this role.
If you feel that you have the skills and values to carry out this role, please apply by submitting your CV and provide information about your relevant skills and experience.
We’re so excited to meet you!
Support with your application
We value inclusivity and want to make sure our application process is open and accessible to all candidates. As a Disability Confident Employer, we\\\’re dedicated to providing reasonable adjustments to ensure the recruitment process is as comfortable as possible. If you would like any further information or support, please email recruitment@westfieldhealth.com.
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Fitness Coach employer: Westfield Health Ltd.
Contact Detail:
Westfield Health Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fitness Coach
✨Tip Number 1
Familiarise yourself with the specific services and classes offered at Westfield Health. This will not only help you understand their fitness philosophy but also allow you to tailor your conversations during interviews, showcasing your enthusiasm and knowledge about their offerings.
✨Tip Number 2
Prepare to discuss your experience in delivering personal training sessions and health assessments. Think of specific examples where you've successfully engaged clients or improved their fitness levels, as these stories will resonate well during the competency-based interview.
✨Tip Number 3
Highlight your teamwork skills and ability to communicate with a diverse audience. Consider preparing anecdotes that demonstrate how you've collaborated with colleagues or interacted positively with clients from various backgrounds, as this aligns with the values of inclusivity they cherish.
✨Tip Number 4
Showcase your initiative by thinking of ways you could enhance the gym floor experience. Whether it's new class ideas or ways to improve member engagement, presenting these during your interview can set you apart as a proactive candidate who is ready to contribute from day one.
We think you need these skills to ace Fitness Coach
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and qualifications, such as your Level 2 Gym Instructor and Level 3 Personal Training qualifications. Emphasise any previous roles where you delivered studio classes or personal training sessions.
Showcase Your Skills: In your application, clearly demonstrate your excellent IT skills and ability to communicate with a diverse audience. Provide specific examples of how you've used these skills in past roles to enhance customer service or team collaboration.
Prepare for the Competency Based Interview: Think of specific examples from your past experiences that showcase how you embody the values of 'We care', 'We’re in it together', 'We are explorers', and 'We own it'. Be ready to discuss these during the interview process.
Express Your Passion: In your cover letter or application statement, convey your enthusiasm for fitness and helping others achieve their health goals. Mention how you align with Westfield Health's mission to make a healthy difference in people's lives.
How to prepare for a job interview at Westfield Health Ltd.
✨Showcase Your Passion for Fitness
Make sure to express your enthusiasm for fitness and helping others achieve their goals. Share personal stories or experiences that highlight your commitment to a healthy lifestyle, as this will resonate well with the interviewers.
✨Prepare for Competency-Based Questions
Since the selection process includes competency-based interviews, think of specific examples from your past experiences that demonstrate your skills in delivering exceptional customer service, conducting health assessments, and maintaining gym standards.
✨Demonstrate Teamwork and Initiative
Be ready to discuss how you work collaboratively with others, especially in a gym environment. Highlight instances where you've taken the initiative to improve processes or enhance the member experience.
✨Familiarise Yourself with The Westfield Way
Understand the values of The Westfield Way and be prepared to explain how you embody these values in your work. This will show that you align with the company's culture and are committed to contributing positively to the team.