At a Glance
- Tasks: Welcome guests, manage bookings, and conduct gym inductions while ensuring cleanliness.
- Company: Join a vibrant health club at Glasgow Westerwood Hotel, Spa & Golf Resort.
- Benefits: Free health club membership, discounts, training support, and free parking.
- Other info: Enjoy a supportive environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team and help others achieve their fitness goals.
- Qualifications: Level 2 Personal Trainer/Fitness Instructor qualification preferred.
The predicted salary is between 24000 - 36000 € per year.
Do you pride yourself on providing outstanding guest service?
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across golf including membership, guest rates, green fees, buggies and clothing
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do?
- Welcome and greet guests, make health club bookings, support with membership sales and enquiries
- Carry out daily checks and conduct gym inductions for all new members and regular gym re‑assessments as part of the health club retention strategy
- Support with the cleanliness of the health club and spa areas, ensuring all public areas are kept to the highest standards of cleanliness
Is this the role for me?
- Personal Trainer / Fitness Instructor level 2 qualification as a minimum, or equivalent preferred
- Excellent customer service & communication skills
- Ability to work under pressure and multi‑task
- Strong attention to detail
Spa Opening Times: Monday - Sunday 10:00am - 18:00pm
Health Club Opening Times: Monday - Friday 6:30am - 21:30pm | Saturday & Sunday 8:00am - 20:00pm
Curious to find out more? Glasgow Westerwood Hotel, Spa & Golf Resort is just outside Glasgow in Cumbernauld and is a 4*, 148‑bedroom property. Our hotel has an 18‑hole golf course, and the dining options include the Flemings restaurant, the Grill restaurant, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, tennis courts, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly. We are thrilled to share that our hotel has been accredited with bronze from Green Tourism! The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Health Club Team Member in Cumbernauld employer: Westerwood - Health Club
At The QHotels Collection, we pride ourselves on fostering a vibrant work culture that prioritises outstanding guest service and employee well-being. As a Health Club Team Member at our stunning Glasgow Westerwood Hotel, Spa & Golf Resort, you'll enjoy a range of benefits including a free health club membership, discounts across our facilities, and support for your professional development. With a commitment to diversity and inclusion, along with various learning opportunities, we ensure that every team member can thrive in a rewarding and supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Health Club Team Member in Cumbernauld
✨Tip Number 1
Get to know the health club vibe! Visit the facility, chat with current team members, and soak up the atmosphere. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Health Club Team Member. This will boost your confidence and prepare you for those tricky questions about handling guest enquiries or complaints.
✨Tip Number 3
Network like a pro! Connect with fitness professionals on LinkedIn or local community groups. You never know who might have insider info about job openings or can put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at The QHotels Collection. Don’t forget to highlight your relevant qualifications and experience!
We think you need these skills to ace Health Club Team Member in Cumbernauld
Some tips for your application 🫡
Show Off Your Customer Service Skills:When you're writing your application, make sure to highlight your customer service experience. We love candidates who can demonstrate their ability to provide outstanding guest service, so share specific examples of how you've gone above and beyond for customers in the past.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Health Club Team Member role. Mention how your skills and experiences align with what we’re looking for, especially around communication and attention to detail.
Be Enthusiastic About Fitness:Let your passion for health and fitness shine through in your application. Whether it’s your personal training qualifications or your love for gym culture, we want to see that you’re genuinely excited about being part of our team and helping others achieve their fitness goals.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at The QHotels Collection!
How to prepare for a job interview at Westerwood - Health Club
✨Know Your Stuff
Before the interview, make sure you’re familiar with the health club's services and facilities. Brush up on your knowledge of gym inductions, membership sales, and customer service best practices. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your People Skills
As a Health Club Team Member, you'll be interacting with guests all day. Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve gone above and beyond to help someone – this will highlight your communication skills and ability to work under pressure.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Since it’s a health club environment, consider wearing something sporty yet professional. This shows that you understand the culture and are ready to represent the brand well.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the role. This not only shows your enthusiasm but also helps you determine if the job is the right fit for you.
