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- Tasks: Serve guests in various Food & Beverage areas while ensuring satisfaction and brand standards.
- Company: Join the vibrant Glasgow Westerwood Hotel, Spa & Golf Resort team.
- Benefits: Enjoy free health club membership, discounts, training support, and more!
- Other info: Diversity and inclusion are at our core; we welcome everyone to apply!
- Why this job: Be part of a dynamic team delivering exceptional guest service in a stunning environment.
- Qualifications: Passion for customer service and strong organisational skills required.
The predicted salary is between 13 - 16 £ per hour.
The important stuff:
- Free health club membership (T&Cs apply)
- Discounts across golf including membership, guest rates, green fees, buggies and clothing
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND… much, much more!
What will I do?
You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.
Is this the role for me?
- Passion for delivering exceptional guest service
- Strong customer service skills
- Good time‑management and organisational skills
- Ability to work under pressure
Curious to find out more? Glasgow Westerwood Hotel, Spa & Golf Resort is just outside Glasgow in Cumbernauld and is a 4*, 148‑bedroom property. Our hotel has an 18‑hole golf course, and the dining options include the Flemings restaurant, the Grill restaurant, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, tennis courts, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that our hotel has been accredited with bronze from Green Tourism! The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
Food & Beverage Team Member in Cumbernauld employer: Westerwood - Bar and Lounge
Contact Detail:
Westerwood - Bar and Lounge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Team Member in Cumbernauld
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The QHotels Collection. Understand their values, mission, and what makes them unique. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you handle pressure, as these are key for the Food & Beverage Team Member role.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and looking the part can set the tone for a great conversation about your passion for guest service.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Food & Beverage Team Member in Cumbernauld
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for delivering exceptional guest service shine through. We want to see how much you care about making guests feel welcome and valued!
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles in food and beverage or customer service that showcase your ability to work under pressure and manage time effectively.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the Food & Beverage Team Member role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for all the fantastic perks we offer, like discounts and training opportunities.
How to prepare for a job interview at Westerwood - Bar and Lounge
✨Know Your Menu
Familiarise yourself with the food and beverage offerings at the hotel. Being able to discuss the menu confidently will impress your interviewers and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional guest service in the past. Think about specific situations where you went above and beyond to ensure customer satisfaction, as this is key for the Food & Beverage Team Member role.
✨Demonstrate Time Management
Be ready to discuss how you manage your time effectively, especially in a busy environment. Share strategies you use to prioritise tasks and handle pressure, as this will highlight your organisational skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel's operations, team dynamics, or training opportunities. This shows your enthusiasm for the position and helps you gauge if the role is the right fit for you.