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- Tasks: Lead the development of innovative payment solutions and manage product capabilities.
- Company: Join Western Union, a leader in global money movement with a diverse and inclusive culture.
- Benefits: Competitive salary, flexible work arrangements, and opportunities for professional growth.
- Other info: Work in a dynamic environment with a focus on collaboration and learning.
- Why this job: Make a real impact in the fintech space while collaborating with cross-functional teams.
- Qualifications: 5+ years in product management, preferably in financial services or fintech.
The predicted salary is between 60000 - 80000 ÂŁ per year.
Supports the development and execution of Western Union’s Funds Out product strategy. This role manages assigned product capabilities and partner integrations within the Accounts Payments Network, focusing on delivering scalable, compliant, and cost‑effective payment solutions that support Western Union’s long‑term growth objectives. The role contributes to the identification and execution of new product initiatives, works cross‑functionally to bring capabilities to market, and applies customer, market, and industry insights to improve product performance and expand Western Union’s global money movement offerings.
Role Responsibilities
- Support the execution of the Payments Fund Out product strategy by delivering new capabilities, country rollouts, and partner integrations.
- Identify and help develop new product opportunities, enhancements, and efficiency improvements based on customer insight, partner feedback, and market analysis.
- Assist in the development of business cases, outlining value proposition, scope, prioritisation, and expected outcomes.
- Conduct competitive and comparative analysis to inform product direction, feature prioritisation, and integration standards.
- Own the end‑to‑end delivery of assigned product initiatives, including requirements definition, development coordination, testing, launch, and post‑release monitoring.
- Translate product strategy into clear requirements in the form of Epics, Features, Stories and acceptance criteria, ensuring alignment with business, regulatory, and operational requirements.
- Manage and prioritise the product backlog to support delivery across run, grow, and improvement initiatives.
- Coordinate delivery across Commercial business units, Engineering, QA, UAT, Operations, Compliance, and external partners to ensure timely and high‑quality releases.
- Support partner bank and payment provider onboarding activities, including technical assessments, readiness reviews, and go‑live coordination.
- Monitor product performance and customer experience metrics; recommend enhancements to strengthen the overall Western Union value proposition.
- Identify opportunities to improve delivery efficiency, integration repeatability, and operational effectiveness.
- Contribute to documentation, governance processes, and standardisation efforts across the Payments Fund Out product area.
Role Requirements
- 5+ years of relevant product management experience in financial services, payments or fintech.
- Experience working with integrations across banking or regulated environments preferred.
- Strong ability to analyse customer data, market trends, and industry insights to support product decisions.
- Demonstrated experience building business cases and evaluating product and revenue opportunities.
- Proven ability to work cross‑functionally with external partners and commercial, operational and technology teams.
- Strong analytical, organisational, and communication skills.
- Experience working in Agile and Waterfall product delivery environments and managing complex stakeholder relationships.
Western Union values in‑person collaboration and learning. The expectation is to work from the office a minimum of three days a week. We are committed to an inclusive culture that reflects the diverse backgrounds of our employees and the global communities we serve. We do not discriminate based on race, colour, religion, national origin, disability, gender identity, sexual orientation, age, pregnancy, marital status, or veteran status. Reasonable accommodations will be provided when needed.
Senior Manager, Payments Product employer: Western Union
Contact Detail:
Western Union Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager, Payments Product
✨Tip Number 1
Network like a pro! Reach out to your connections in the payments and fintech space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by diving deep into Western Union’s products and services. Understand their Funds Out strategy and think of ways you can contribute. Bring your insights to the table; it shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss how you've used data to drive product decisions in the past. Use specific examples that highlight your ability to analyse market trends and customer insights—this is key for a role like Senior Manager, Payments Product.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make this happen together!
We think you need these skills to ace Senior Manager, Payments Product
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Manager, Payments Product role. Highlight your relevant experience in financial services and product management, and show how your skills align with our needs at StudySmarter.
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use specific examples of how you've improved product performance or delivered successful integrations in previous roles. We love seeing quantifiable results!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point while still showcasing your personality.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Western Union
✨Know Your Product Inside Out
Before the interview, dive deep into Western Union's Funds Out product strategy. Understand its capabilities, recent enhancements, and how it fits into the broader payments landscape. This knowledge will help you articulate how your experience aligns with their goals.
✨Showcase Your Analytical Skills
Be prepared to discuss how you've used customer data and market insights in your previous roles. Bring examples of how your analysis led to successful product decisions or improvements. This will demonstrate your ability to contribute to their product performance.
✨Highlight Cross-Functional Collaboration
Since this role involves working with various teams, share specific instances where you've successfully collaborated across departments. Emphasise your communication skills and how you’ve managed stakeholder relationships to drive product initiatives forward.
✨Prepare for Agile and Waterfall Discussions
Familiarise yourself with both Agile and Waterfall methodologies, as they are crucial for this position. Be ready to discuss your experiences in these environments, including how you’ve adapted to different project management styles and ensured timely delivery.