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- Tasks: Lead the development of innovative payment solutions and manage product capabilities.
- Company: Join Western Union, a leader in global money movement with a collaborative culture.
- Benefits: Enjoy 25 days annual leave, comprehensive health cover, and a contributory pension plan.
- Other info: Hybrid work model with a focus on in-person collaboration and career growth.
- Why this job: Make a real impact in the fintech space while working with diverse teams.
- Qualifications: 5+ years in product management, preferably in financial services or fintech.
The predicted salary is between 60000 - 80000 £ per year.
The Senior Product Manager, Payments Product supports the development and execution of Western Union’s Funds Out product strategy. This role manages assigned product capabilities and partner integrations within the Accounts Payments Network, focusing on delivering scalable, compliant, and cost-effective payment solutions that support Western Union’s long term growth objectives.
The role contributes to the identification and execution of new product initiatives, works cross-functionally to bring capabilities to market, and applies customer, market, and industry insights to improve product performance and expand Western Union’s global money movement offerings.
Role Responsibilities- Support the execution of the Payments Fund Out product strategy by delivering new capabilities, country rollouts, and partner integrations.
- Identify and help develop new product opportunities, enhancements, and efficiency improvements based on customer insight, partner feedback, and market analysis.
- Assist in the development of business cases, outlining value proposition, scope, prioritisation, and expected outcomes.
- Conduct competitive and comparative analysis to inform product direction, feature prioritisation, and integration standards.
- Own the end-to-end delivery of assigned product initiatives, including requirements definition, development coordination, testing, launch, and post release monitoring.
- Translate product strategy into clear requirements in the form of Epics, Features, Stories and acceptance criteria, ensuring alignment with business, regulatory, and operational requirements.
- Manage and prioritise the product backlog to support delivery across run, grow, and improvement initiatives.
- Coordinate delivery across Commercial business units, Engineering, QA, UAT, Operations, Compliance, and external partners to ensure timely and high-quality releases.
- Support partner bank and payment provider onboarding activities, including technical assessments, readiness reviews, and go-live coordination.
- Monitor product performance and customer experience metrics; recommend enhancements to strengthen the overall Western Union value proposition.
- Identify opportunities to improve delivery efficiency, integration repeatability, and operational effectiveness.
- Contribute to documentation, governance processes, and standardisation efforts across the Payments Fund Out product area.
- 5+ years of relevant product management experience in financial services, payments or fintech.
- Experience working with integrations across banking or regulated environments preferred.
- Strong ability to analyse customer data, market trends, and industry insights to support product decisions.
- Demonstrated experience building business cases and evaluating product and revenue opportunities.
- Proven ability to work cross-functionally with external partners and commercial, operational and technology teams.
- Strong analytical, organisational, and communication skills.
- Experience working in Agile and Waterfall product delivery environments and managing complex stakeholder relationships.
Western Union values in-person collaboration and learning. The expectation is to work from the office a minimum of three days a week. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location.
We are committed to an inclusive culture that reflects the diverse backgrounds of our employees and the global communities we serve. We do not discriminate based on race, colour, religion, national origin, disability, gender identity, sexual orientation, age, pregnancy, marital status, or veteran status. Reasonable accommodations will be provided when needed.
Benefits include:- 25 days annual leave
- Comprehensive life & medical cover
- Contributory pension plan
- Cycle-To-Work scheme
Estimated Job Posting End Date: 06-01-2026. This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
Senior Manager, Payments Product in London employer: Western Union
Contact Detail:
Western Union Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager, Payments Product in London
✨Tip Number 1
Network like a pro! Reach out to folks in the payments and fintech space, especially those who work at Western Union. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your product management experience, especially in financial services. This will help you demonstrate your value and how you can contribute to their Payments Product strategy.
✨Tip Number 3
Stay updated on industry trends! Follow news about payments and fintech to discuss relevant topics during interviews. This shows you're passionate and knowledgeable, which is super attractive to employers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the team at Western Union.
We think you need these skills to ace Senior Manager, Payments Product in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in payments and product management. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects!
Showcase Your Analytical Skills: Since this role involves a lot of data analysis and market insights, be sure to include examples of how you've used data to drive product decisions. We love seeing candidates who can turn numbers into actionable strategies!
Highlight Cross-Functional Collaboration: This position requires working with various teams, so share your experiences of collaborating across departments. We’re keen to know how you’ve managed stakeholder relationships and driven projects forward together.
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at Western Union
✨Know Your Product Inside Out
Before the interview, dive deep into Western Union’s Funds Out product strategy. Understand the key features, recent updates, and how they align with market trends. This will not only show your enthusiasm but also help you discuss how your experience can contribute to their goals.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've used data analysis to drive product decisions. Highlight any experience you have with customer insights or market analysis, as this role heavily relies on these skills to identify new opportunities and improve product performance.
✨Cross-Functional Collaboration is Key
Be ready to share stories about your experience working with diverse teams, especially in a regulated environment. Emphasise your ability to coordinate with commercial, operational, and technology teams to deliver high-quality product initiatives, as this is crucial for the role.
✨Understand Agile and Waterfall Methodologies
Brush up on your knowledge of Agile and Waterfall product delivery methods. Be prepared to discuss how you've applied these methodologies in past projects, particularly in managing complex stakeholder relationships and ensuring timely releases.