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For Companies At a Glance
- Tasks: Lead global strategy and operations for Western Union's Account Payment Network.
- Company: Join a leading financial services company with a focus on innovation.
- Benefits: Enjoy competitive incentives, health insurance, and generous annual leave.
- Why this job: Make a significant impact in global payments while fostering team growth.
- Qualifications: 7-10 years in partnership management and strong leadership skills required.
- Other info: Hybrid work model with a minimum of three days in the office.
The predicted salary is between 72000 - 108000 £ per year.
We are seeking an experienced Director APN Network Management to lead the global strategy governance and operations of Western Union’s Account Payment Network (APN), a critical infrastructure of global pay‑out partners including banks, wallets and card providers. This senior leadership role is central to delivering secure, efficient and innovative payment solutions that drive business growth and reinforce Western Union leadership in global money movement.
Role Responsibilities
- Lead the strategy governance and operational framework for the APN banking network.
- Build and manage a high‑performing global product team fostering growth and inclusion.
- Establish and monitor SLAs, KPIs and OKRs to drive performance and accountability.
- Develop and maintain strong relationships with internal stakeholders and external partners.
- Identify and cultivate strategic partnerships to enhance network capabilities and coverage.
- Stay ahead of global payment trends and regulatory changes, adapting strategy accordingly.
- Collaborate with risk, compliance, legal and tech teams to ensure audit readiness and process integrity.
- Oversee incident management and escalation processes for timely resolution.
- Represent Western Union in industry forums and conferences.
- Govern long‑term strategic initiatives, including business case development and funding oversight.
- Coordinate contractual reviews with Legal and Compliance to ensure regulatory adherence.
Role Requirements
- 7‑10 years of partnership management experience in financial services, preferably payments, plus 5 years managing teams.
- Undergraduate or graduate degree or equivalent experience.
- Strong business development skills, including contract negotiation and commercial oversight.
- Demonstrated strategic and tactical partnership management experience.
- Proven project management skills, including planning, coordination and execution.
- Excellent writing and communication skills.
- Robust technological background and problem‑solving abilities.
- Experience in regulatory compliance, audit preparation and governance frameworks.
- Track record of driving measurable impact through network optimization and team leadership.
Work Shift
Western Union values in‑person collaboration, problem solving and ideation whenever possible. The expectation is to work from the office a minimum of three days a week.
Benefits
- Access to short‑term incentives, multiple health insurance options, accident and life insurance, and best‑in‑class development platforms.
- 25 days annual leave plus 8 public holidays.
- Comprehensive life & medical cover, including dependents.
- Contributory pension plan.
Equal Employment Opportunity
Western Union does not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process following applicable laws.
Director, APN Network Management – London employer: Western Union
Contact Detail:
Western Union Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, APN Network Management – London
✨Tip Number 1
Network like a pro! Attend industry events and conferences where you can meet key players in the payments sector. Don’t be shy; introduce yourself and share your passion for payment solutions.
✨Tip Number 2
Leverage LinkedIn to connect with professionals in the financial services space. Engage with their content, join relevant groups, and don’t hesitate to reach out for informational chats. It’s all about building those relationships!
✨Tip Number 3
Prepare for interviews by researching the latest trends in global payments and regulatory changes. Show that you’re not just a candidate but a thought leader who can drive innovation at Western Union.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team and contributing to our mission.
We think you need these skills to ace Director, APN Network Management – London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in partnership management and financial services. We want to see how your skills align with the role of Director, APN Network Management.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve driven measurable impact in previous roles. We love seeing numbers and results that demonstrate your success in network optimisation and team leadership.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to convey your ideas, as excellent writing skills are key for this position. We appreciate a well-structured application!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Western Union
✨Know Your APN Inside Out
Before the interview, dive deep into Western Union's Account Payment Network (APN). Understand its structure, key players, and recent developments in global payment trends. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Director, you'll need to lead a high-performing team. Prepare examples of how you've successfully managed teams in the past, focusing on fostering growth and inclusion. Be ready to discuss your approach to building relationships with stakeholders and how you’ve driven performance through SLAs and KPIs.
✨Prepare for Strategic Discussions
Expect questions about strategic partnerships and network optimisation. Think of specific instances where you've identified and cultivated partnerships that enhanced capabilities. Highlight your experience in contract negotiation and how it contributed to business growth.
✨Demonstrate Your Problem-Solving Abilities
With a robust technological background, be prepared to discuss how you've tackled complex problems in previous roles. Share examples of how you've collaborated with compliance, legal, and tech teams to ensure process integrity and audit readiness, showcasing your comprehensive understanding of regulatory frameworks.
