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- Tasks: Support the Facilities team with admin tasks, customer service, and front of house duties.
- Company: Join National Grid Electricity Distribution, powering communities across the UK with a focus on sustainability.
- Benefits: Enjoy a temporary role with potential for growth and a chance to work in a diverse environment.
- Why this job: Be part of a mission-driven company tackling climate change while gaining valuable experience.
- Qualifications: GCSEs A*-C/4-9 or equivalent; previous admin or facilities experience preferred.
- Other info: This is a 6-month temporary position with opportunities for skill development.
The predicted salary is between 24000 - 36000 £ per year.
About Us
We’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.
National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.
Job Introduction
Are you organised, pro-active with exceptional customer service skills? We’re recruiting for a Facilities Administrator to join our team at Castle Donington. This is a temporary opportunity for 6 months (subject to review).
It will involve carrying out a wide range of administrative tasks supporting the Facilities function under the supervision of the Facilities Co-ordinator. Including front of house duties, meeting room administration, advice for other locations and contractor monitoring.
Along with having experience as an Administrator and or Facilities role you will hold GCSE\’s with Grade A*-C/4-9 or equivalent. Evidence of your qualifications will be required prior to appointment.
Main responsibilities
Ideal candidate
You will need excellent customer service and communication skills with a good telephone manner. Attention to detail, proficient in Microsoft office and being able to work using initiative with minimum supervision is also key to be successful in this role.
We will need you to be flexible in your approach and it may be required at times to travel occasionally to offer support in our other facilities office in Tipton. Knowledge of the Company and systems (E5 / CROWN / CAD) would be advantageous.
National Grid Electricity Distribution is committed to safeguarding the interests of the Company, colleagues and customers. This role is subject to a satisfactory Barring Service, (DBS) check, depending on the role different levels of screening and vetting are required. Some roles require a triannual check.
Facilities Administrator - Temporary employer: Western Power Distribution
Contact Detail:
Western Power Distribution Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Administrator - Temporary
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Facilities Administrator. Understanding tasks like managing meeting room bookings and handling customer enquiries will help you demonstrate your knowledge during any discussions.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed administrative tasks in previous roles. This could include managing schedules, coordinating events, or maintaining records.
✨Tip Number 3
Research National Grid Electricity Distribution and their commitment to sustainability and community service. Being able to discuss their values and how you align with them can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with Microsoft Office and any relevant software systems mentioned in the job description. Being able to confidently talk about your technical skills will show you're ready for the role.
We think you need these skills to ace Facilities Administrator - Temporary
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and facilities management. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your organisational skills and customer service experience. Mention specific examples of how you've successfully handled administrative tasks in previous roles.
Highlight Relevant Qualifications: Clearly state your GCSE qualifications and any other relevant certifications. If you have experience with specific systems mentioned in the job description, such as E5 or CAD, be sure to include that.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at Western Power Distribution
✨Showcase Your Organisational Skills
As a Facilities Administrator, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your ability to handle the diverse responsibilities of the role.
✨Highlight Customer Service Experience
Exceptional customer service skills are crucial for this position. Be ready to discuss specific instances where you resolved customer enquiries or improved service delivery, showcasing your proactive approach.
✨Familiarise Yourself with Relevant Software
Proficiency in Microsoft Office is essential. Brush up on your skills and be prepared to discuss any experience you have with other relevant systems like E5, CROWN, or CAD, as this could give you an edge.
✨Demonstrate Flexibility and Initiative
The role may require occasional travel and flexibility. Share examples of how you've adapted to changing circumstances in previous roles, highlighting your willingness to go the extra mile to support your team.
