At a Glance
- Tasks: Support patient safety by managing incidents and complaints effectively.
- Company: Join Western Health and Social Care Trust, a leader in healthcare services.
- Benefits: Enjoy flexible working options and a competitive salary of £46,148 - £52,809.
- Why this job: Make a real impact on patient safety while growing in a supportive environment.
- Qualifications: No specific experience required; just a passion for helping others.
- Other info: Applications close on 5 August 2025; apply online only!
The predicted salary is between 40000 - 52000 £ per year.
Liaison Officer for Patient Safety Incidents and Complaints Band 7
Join to apply for the Liaison Officer for Patient Safety Incidents and Complaints Band 7 role at Western Health and Social Care Trust
Location: Antrim Hospital, Bush House, Antrim/Ballymena locality
Directorate: Medical Directorate
Functional Area: Admin Services
Salary: Band 7 (£46,148 – £52,809)
Contract Type: Permanent
Opening date: 22/07/25
Closes: 05 August 2025 @ 5:00 PM
Interview Dates: To be confirmed
Notes: Accept online applications only. Applications received after the closing date/time will not be considered. A waiting list may be compiled for similar posts over the next 12 months. Please print the job description as it will not be available after submission.
Flexible Working: Successful applicants can request Flexible Working from day one. The provisions depend on the role. Find out more.
Additional Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other, Information Technology, Management
- Industries: Administrative and Support Services
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Liaison Officer for Patient Safety Incidents and Complaints Band 7 employer: Western Health and Social Care Trust
Contact Detail:
Western Health and Social Care Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liaison Officer for Patient Safety Incidents and Complaints Band 7
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Liaison Officer for Patient Safety. Understanding the nuances of patient safety incidents and complaints will help you articulate your knowledge during the interview.
✨Tip Number 2
Network with professionals in the healthcare sector, especially those involved in patient safety. Engaging with them can provide insights into the role and may even lead to referrals, which can significantly boost your chances.
✨Tip Number 3
Stay updated on current trends and regulations in patient safety and complaints management. Being well-informed will not only enhance your confidence but also demonstrate your commitment to the field during discussions.
✨Tip Number 4
Prepare thoughtful questions to ask during the interview. This shows your genuine interest in the role and helps you assess if the position aligns with your career goals.
We think you need these skills to ace Liaison Officer for Patient Safety Incidents and Complaints Band 7
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Liaison Officer for Patient Safety Incidents and Complaints. Tailor your application to highlight relevant experience and skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your qualifications, work experience, and any relevant training. Focus on achievements that demonstrate your ability to handle patient safety incidents and complaints effectively.
Write a Compelling Cover Letter: Your cover letter should express your enthusiasm for the role and explain why you are a good fit. Mention specific experiences that relate to patient safety and how you can contribute to the team at Western Health and Social Care Trust.
Follow Application Instructions: Make sure to submit your application online before the deadline of 5:00 PM on 05 August 2025. Double-check that all required documents are included and that you have followed any specific instructions provided in the job listing.
How to prepare for a job interview at Western Health and Social Care Trust
✨Understand the Role
Make sure you thoroughly read the job description for the Liaison Officer position. Familiarise yourself with the responsibilities and expectations, especially around patient safety incidents and complaints.
✨Prepare Relevant Examples
Think of specific instances from your past experience that demonstrate your skills in communication, problem-solving, and handling sensitive situations. Be ready to discuss how these experiences relate to the role.
✨Research the Organisation
Learn about Western Health and Social Care Trust, its values, and recent initiatives. This will help you tailor your answers and show genuine interest in the organisation during the interview.
✨Practice Common Interview Questions
Anticipate questions related to patient safety, conflict resolution, and teamwork. Practising your responses can help you feel more confident and articulate during the actual interview.