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- Tasks: Lead a dedicated team in providing exceptional service to families during their time of need.
- Company: Join one of the largest independent crematoria operators in the UK.
- Benefits: Enjoy a competitive salary, performance bonuses, and generous holiday allowance.
- Why this job: Make a meaningful impact in your community while developing your leadership skills.
- Qualifications: Experience in management; compassion and strong communication skills are essential.
- Other info: Flexible working hours with opportunities for personal and professional growth.
Working flexibly, 5 days per week which will include regular weekends, evenings and early mornings on a rota basis. 40 hours per week. Our core operating hours are between 6am – 10pm daily, so the ability to work flexibly across 5 days of the week will be required.
Salary: £52,000 - £60,000 per annum. Company performance bonus. Benefits. Permanent role.
Have you always wanted to use your transferable Management skills in a role where what you do can truly make a difference every day? Would you enjoy leading a close-knit team with a sense of camaraderie not found in a generic job? If so, we would love to hear from you!
We are one of the largest independent operators of crematoria in the UK, supported by almost 500 empathetic and dedicated individuals and we are growing. Like many of our employees, you might not have considered our industry before, however with ongoing growth and passionate collaborative colleagues, you will find it one of the most varied and rewarding opportunities you could ever imagine.
The role involves leading one of our sites, providing a crucial service to the local communities that we serve. It’s a privilege to provide the space for families to reflect and remember their loved ones all year round, not just on the day of a service. Using your strong leadership skills and commercial acumen will ensure your site is set up for success.
You’ll have full ownership of typical business management activities, including:
- Day-to-day running and operational performance of the site and P&L.
- Development of your site team, ensuring the culture reflects our values and maintaining our reputation for quality & exceptional care.
- Building connections so families and Funeral Directors know who they can count on at a time when they need our expertise.
The services we provide continue to change and adapt to the ever-growing call for more choice when it comes to a final goodbye. Families can hold the funeral of their choice, and our Chapel has been designed to cater for people of all beliefs and faiths.
Your ideas and creativity will help shape the individuality of your site. Some of our Managers have implemented bee hives, wildflower meadows, animal habitats, regular quiz nights and coffee mornings.
Additional details about the role:
- People: Lead the site team to deliver best in class service to the bereaved and funeral director partners. Manage site team in all aspects of day-to-day activity including monitoring performance in relation to KPI’s and budget, ongoing development, and recruitment.
- Quality: Deliver the highest standards of quality in compliance and services, ensuring all services adhere to Westerleigh standards, policy and relevant legislation. Maintenance and development of cemetery, liaising with grave diggers and grounds teams to ensure burials are carried out to the highest standard.
- Business: Responsibility for the commercial performance of your site. Drive improvements in volume through active pursuit of new opportunities and building relationships both in and out of normal catchment area.
This role requires flexibility and pulling together as one team to support each other and provide the exceptional care and service that we are known for.
About you: An experienced Business Manager and leader of people who loves to develop people and continue learning new things. Bereavement sector experience would be beneficial but not essential. A real team player with natural compassion and the desire to make a difference every day.
What We Offer: Ongoing training and development and a sense of pride by truly making a difference every day to the families that we serve. In addition to salary, you will also be eligible for benefits such as company performance bonus, 33 days holiday, life assurance, private healthcare cover, and more.
What next? Start a career with significance by applying today.
Crematorium & Cemetery Manager in Ilford employer: Westerleigh
Contact Detail:
Westerleigh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crematorium & Cemetery Manager in Ilford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join relevant online groups. Building connections can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Think about how your skills align with their mission. We want to see you shine, so practice answering common questions and have some thoughtful queries ready for them too!
✨Tip Number 3
Showcase your personality! When you get the chance to meet potential employers, let your passion and compassion shine through. Remember, they’re looking for someone who fits into their close-knit team, so be yourself!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our meaningful mission.
We think you need these skills to ace Crematorium & Cemetery Manager in Ilford
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your passion for making a difference in the community.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Crematorium & Cemetery Manager. Show us why you're the perfect fit for our team!
Showcase Your Leadership Skills: Since this role involves leading a team, be sure to emphasise your leadership experience. Share examples of how you've successfully managed teams and fostered a positive work environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Westerleigh
✨Understand the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Crematorium & Cemetery Manager. Familiarise yourself with the key aspects of the role, such as managing a team, ensuring quality service, and maintaining compliance. This will help you articulate how your skills and experiences align with what they’re looking for.
✨Showcase Your Leadership Skills
As a potential leader, it’s crucial to demonstrate your ability to manage and develop a team. Prepare examples from your past experiences where you successfully led a team, resolved conflicts, or improved performance. Highlight your people management skills and how you can foster a supportive and collaborative environment.
✨Emphasise Your Community Engagement
This role involves building relationships with families and local communities. Be ready to discuss how you’ve engaged with communities in previous roles or how you plan to do so in this position. Share ideas on how you could promote the site and enhance its reputation within the community.
✨Prepare Questions That Matter
At the end of the interview, you’ll likely have the chance to ask questions. Use this opportunity to show your genuine interest in the role and the company. Ask about their vision for the future, how they support their staff, or what challenges they currently face. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
