Crematorium Manager in Reading

Working flexibly, 5 days per week which will include regular weekends, evenings and early mornings on a rota basis. 40 hours per week. Our core operating hours are between 6am - 10pm daily, so the ability to work flexibly across 5 days of the week will be required.

£42,000 - £52,000 range per annum. Company performance bonus. Benefits. Permanent role.

Have you always wanted to use your transferable Management skills in a role where what you do can truly make a difference every day? Would you enjoy leading a close-knit team with a sense of camaraderie not found in a generic job? If so, we would love to hear from you!

We are one of the largest independent operators of crematoria in the UK, supported by almost 500 empathetic and dedicated individuals and we are growing. Like many of our employees, you might not have considered our industry before, however with ongoing growth and passionate collaborative colleagues, you will find it one of the most varied and rewarding opportunities you could ever imagine.

The role involves leading one of our sites, providing a crucial service to the local communities that we serve. It’s a privilege to provide the space for families to reflect and remember their loved ones all year round, not just on the day of a service. Using your strong leadership skills and commercial acumen will ensure your site is set up for success.

You will have full ownership of typical business management activities, including:

• Day-to-day running and operational performance of the site and P&L.
• Development of your site team, ensuring the culture reflects our values and reputation for quality & exceptional care.
• Building connections with families and Funeral Directors.

The services we provide continue to change and adapt to the ever-growing call for more choice when it comes to a final goodbye. Families can hold the funeral of their choice, and our Chapel has been designed to cater for people of all beliefs and faiths.

Your ideas and creativity will help shape the individuality of your site. Some of our Crematorium Managers have implemented bee hives, wildflower meadows, animal habitats, regular quiz nights and coffee mornings.

Additional details about the role:

• People: Lead the site team to deliver best in class service to the bereaved and funeral director partners. Manage site team in all aspects of day-to-day activity including monitoring performance in relation to KPIs and budget, ongoing development, and recruitment.
• Quality: Deliver the highest standards of quality in compliance and services, ensuring all services adhere to Westerleigh standards, policy and relevant legislation.
• Business: Responsibility for the commercial performance of your site. Drive improvements in volume through active pursuit of new opportunities and building relationships.

This role requires flexibility and teamwork to support each other and provide the exceptional care and service that we are known for.

About you:

• An experienced Business Manager and leader of people who loves to develop others.
• Commercial acumen and comfortable working with financials including managing your site P&L.
• Bereavement sector experience would be beneficial but not essential.
• A real team player with natural compassion and the desire to make a difference every day.
• Confident communicator able to speak to people in a caring and empathetic manner.
• Good IT skills and comfortable with Word / Excel and emails.

What We Offer:

• Ongoing training and development.
• Company performance bonus.
• 33 days holiday (Includes 8 days bank holiday).
• Life Assurance.
• A choice between 7% employer pension contribution or 5% contribution.
• Private healthcare cover (Bupa).
• Access to a wide range of retail discounts and wellbeing support.
• Free Cremation benefit for Immediate family.

Start a career with significance by applying today. We generally advertise vacancies for a minimum of 1 week before reviewing applications.