Crematorium Manager in Middlesbrough

Working flexibly, 5 days per week which will include regular weekends, evenings and early mornings on a rota basis. 40 hours per week. Our core operating hours are between 6am - 10pm daily, so the ability to work flexibly across 5 days of the week will be required.

Competitive Salary + Company performance bonus + Benefits. Permanent role at Vale of York Crematorium & Memorial Gardens (Near York).

Have you always wanted to use your transferable leadership skills in a role where what you do can truly make a difference every day? Would you enjoy leading a close-knit team with a sense of camaraderie not found in a generic job? If so, we would love to hear from you!

In November 2026 we will be opening a brand new crematorium north of York and need someone like you to help establish it as a respected and valued part of the local community. We are recruiting now to ensure plenty of time for training and networking.

We are one of the largest independent operators of crematoria in the UK, supported by almost 500 empathetic and dedicated individuals and we are growing. Like many of our employees, you might not have considered our industry before; however, with ongoing growth and passionate collaborative colleagues, you will find it one of the most varied and rewarding opportunities you could ever imagine.

The role:

• Having ownership of a brand new site means a blank canvas where you can make your mark and recruit your own team.
• You will also spend lots of time networking and raising awareness of your new site before it opens to ensure it is set up for success.
• You will be partnered with a mentor and undertake extensive training at our other local sites with experienced Managers.
• Youll have full ownership of the site's management, including day-to-day operations, performance and P&L.
• Alongside developing your team and shaping a culture that reflects our values, you'll help maintain our reputation for quality and exceptional care and build strong relationships with families and Funeral Directors who rely on our expertise when it matters most.
• Your ideas and creativity will also help shape the individuality of your site.

Additional detail about the role:

• People: Lead the site team to deliver best in class service to the bereaved and funeral director partners. Manage site team in all aspects of day-to-day activity including monitoring performance in relation to KPIs and budget, ongoing development, and recruitment.
• Quality: Deliver the highest standards of quality in compliance and services, ensuring all services adhere to Westerleigh standards, policy and relevant legislation.
• Business: Responsibility for the P&L and commercial performance of your site. Drive improvements in volume through active pursuit of new opportunities and building relationships both in and out of normal catchment area.

About you:

• An experienced Business Manager and leader of people who loves to develop people and continue learning new things.
• Must have commercial acumen and experience of working with financials including managing site P&L.
• Strong people management skills & experience of business management from any industry.
• A real team player with natural compassion and the desire to make a difference every day.
• Confident communicator able to speak to people in a caring and empathetic manner.
• Good IT skills.

What We Offer: If you would like to join the Westerleigh team, you can be sure of a warm welcome, ongoing training and development and a sense of pride by truly making a difference every day to the families that we serve. No two days are the same and many of our Managers have developed their careers within the business.