Learning & Development Specialist - Hybrid

Full time hours. Remote work from home + travel for meetings/training facilitation. Salary £34,000 - £39,000 per annum + Company performance bonus + Benefits. Permanent.

Our key office spaces for face-to-face training are located in Bristol and Cannock. This is a remote/hybrid role with travel to attend meetings/for training as required each month (2-3 times on average but this will vary so flexibility is key).

This is an exciting opportunity for someone who enjoys creating engaging learning experiences, building relationships across a business and supporting colleagues to learn, grow and develop. Working closely with the Head of Learning & Development, you'll support the delivery of our L&D strategy and play a key role in driving a modern, self-led learning culture across Westerleigh Group.

This is a varied role combining learning administration, digital learning, stakeholder engagement and training delivery. You'll help manage and evolve our learning platform (Thrive), create engaging content and support colleagues through every stage of the learning journey.

• Working with the Head of Learning and Development and internal stakeholders to understand the business plan and development strategy.
• Role modelling the promotion of a self-led learning culture to colleagues at all levels.
• Encouraging the use of learning in the flow of work, through bite-sized and microlearning content.
• Design and deliver behavioural development training sessions including facilitating Memorial Sales Training, Personal Resilience training, Connections and how to influence, Challenging conversations and Quality conversations.
• Creating engaging digital learning content using Articulate Storyline 360 and Rise 360.
• Co-ordinating in-house training courses, including administration, booking management, attendance and maintaining training events calendar.
• Maintaining collaborative relationships with external training providers, print companies etc.
• Tracking and recording of all training across the group, identifying refresher training as appropriate.
• First point of contact for training queries and requests.
• Managing the L&D inbox and providing advice to colleagues in relation to learning and development.
• Managing phased new starter onboarding process, including delivering virtual check-in sessions.
• Driving engagement and usage, working with the business to ensure it is up to date with relevant business driving campaigns and regular content audits.
• Delivering organisation-wide reporting, overseeing mandatory training assignments and staying up to date with new digital enhancements to optimise the end user experience.
• L&D reporting to business heads; updating and collating data.
• Staying up to date with emerging trends and technologies that will help shape the future of L&D at Westerleigh Group.

Previous experience in a similar L&D Specialist role as a Learning & Development Specialist / Learning Experience Specialist / Digital Learning Specialist. Training design and delivery. Creating eLearning content using Articulate Storyline 360 and Rise 360. IT literacy (Windows XP/Microsoft Office/Teams/E-mail). Experience delivering training, facilitation or behavioural development workshops. Insights Discovery Practitioner would be desirable although training can be provided.

If you would like to join the Westerleigh team, you can be sure of a warm welcome, ongoing training and development and a sense of pride by truly making a difference every day to the families we serve.

24 days holiday + 8 days bank holiday ~ Company performance Bonus ~ Life Assurance ~ Access to a wide range of retail discounts and wellbeing support ~ Ongoing learning & development ~ Pension scheme ~ Employee Assistance / Occupational health support Program ~ Free Cremation benefit for Immediate family ~ Enhanced maternity & paternity pay ~ Recognition scheme ~ Employee discount at onsite café ~ Free parking.