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- Tasks: Manage customer accounts and ensure timely payments while collaborating with internal teams.
- Company: Join one of the largest independent crematoria operators in the UK.
- Benefits: Enjoy competitive salary, 24 days holiday, and a range of wellbeing support.
- Why this job: Make a meaningful impact every day while developing your career.
- Qualifications: Experience in Credit Control and strong communication skills are essential.
- Other info: Hybrid working model with ongoing training and excellent career growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Full time hours Hybrid working: Typically, 3 days in office and 2 working from home. Competitive salary + Benefits. Permanent position at Westerleigh Crematorium Head Office (Near Bristol).
Are you an experienced Credit Controller looking for a new opportunity where you can make a difference? If so, we would love to hear from you! We are one of the largest independent operators of crematoria in the UK, supported by almost 500 empathetic and dedicated individuals and we are growing. Like many of our colleagues, you might not have considered our industry before; however, it’s an opportunity to become a part of something truly meaningful and significant.
The role:
- Managing a portfolio of customer debtor accounts to ensure timely payments are received.
- Support the Accounts Receivable Manager with providing an efficient and customer-focused service for the management of cash collection.
- Process incoming funds accurately and promptly and update match bank data daily on NetSuite.
- Proactively chase current and aged debt via telephone and email, ensuring prompt payments.
- Collaborate closely with internal teams to ensure the smooth running of credit control operations.
- Liaise with internal departments to resolve queries and manage these through to resolution.
- Logging of all incoming and outgoing correspondence to ensure a detailed audit trail on NetSuite.
- Meeting with Accounts Receivable Manager for line-by-line ledger reviews on a fortnightly basis to discuss progress, escalations and problematic issues.
- Liaise with the Accounts Receivable Manager to accurately forecast incoming cash receipts.
- Assist with the allocation of unallocated payments as well as month-end bank reconciliations.
- Running of aged debt reports on a weekly basis.
- Any other Ad Hoc tasks.
About you:
- Previous experience working in Credit Control / Collections as a Credit Controller / Credit Control Specialist or Accounts Receivable role is essential.
- Highly numerate and accurate with handling financial data.
- MS Office, including Excel to a good level.
- Professional, positive with good communication skills.
- Ability to work under pressure and meet tight deadlines.
- Be able to work alone and as part of a team to tackle tasks proactively.
- Show good initiative and take ownership of tasks or issues.
- Knowledge of NetSuite would be desirable but not essential.
What We Offer:
- 24 days holiday + 8 days bank holiday.
- Company performance Bonus.
- Life Assurance.
- Access to a wide range of retail discounts and wellbeing support.
- Ongoing learning & development.
- Pension scheme.
- Employee Assistance / Occupational health support Program.
- Headspace: Mindfulness App.
- Mental Health Ambassadors.
- The benefit we hope you’ll never need: Free Cremation benefit for Immediate family.
- Bereavement Leave.
- Enhanced maternity & paternity pay.
- Recognition scheme.
- Free Flu jab.
- Employee discount at onsite café.
- Free parking.
What next?
Start a career with significance by applying today. We generally advertise vacancies for a minimum of 1 week before reviewing applications. We reserve the right to close the application window sooner if a significant number of applications are received. If you’re not contacted, please assume you have been unsuccessful. Unfortunately, feedback is not always possible due to the volume of applications we receive.
Credit Controller in Gloucester employer: Westerleigh Group
Contact Detail:
Westerleigh Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Gloucester
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Credit Controller role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since this role is all about making a difference, think about how your skills can contribute to their mission and be ready to share specific examples.
✨Tip Number 3
Practice your communication skills! As a Credit Controller, you'll need to chase payments and resolve queries. Role-play with a friend to get comfortable with those conversations before the real deal.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team at Westerleigh.
We think you need these skills to ace Credit Controller in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your previous experience in credit control or accounts receivable, and don’t forget to showcase your skills in handling financial data and using MS Office.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills align with our values at Westerleigh. Keep it professional but let your personality show through!
Showcase Your Communication Skills: As a Credit Controller, communication is key. In your application, mention specific examples of how you've effectively communicated with customers or internal teams to resolve issues. This will help us see your proactive approach!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Westerleigh Group
✨Know Your Numbers
As a Credit Controller, you'll be handling financial data, so brush up on your numeracy skills. Be prepared to discuss how you've managed accounts in the past and any specific metrics you've achieved, like reducing aged debt or improving cash flow.
✨Showcase Your Communication Skills
You'll need to liaise with various internal teams and customers, so highlight your communication abilities. Think of examples where you've resolved queries or chased payments effectively, and be ready to demonstrate your professional and positive approach.
✨Familiarise Yourself with NetSuite
While knowledge of NetSuite isn't essential, it’s a good idea to familiarise yourself with its functionalities. If you have experience with similar software, mention that and express your willingness to learn quickly.
✨Emphasise Teamwork and Initiative
This role requires both independent work and collaboration. Prepare examples that showcase your ability to take ownership of tasks while also working well within a team. Highlight any instances where you've proactively tackled issues or contributed to team success.