At a Glance
- Tasks: Lead a crematorium, ensuring exceptional service and care for families.
- Company: Join one of the largest independent crematoria operators in the UK.
- Benefits: Competitive salary, performance bonus, 33 days holiday, and health benefits.
- Other info: Ongoing training and development with opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in business management; strong people skills are essential.
The predicted salary is between 60000 - 60000 £ per year.
Working flexibly, 5 days per week which will include regular weekends, evenings and early mornings on a rota basis. 40 hours per week. Our core operating hours are between 6am - 10pm daily, so the ability to work flexibly across 5 days of the week will be required.
£52,000 - £60,000 per annum + Company performance bonus + Benefits. Permanent role at Forest Park Cemetery & Crematorium.
Have you always wanted to use your transferable leadership skills in a role where what you do can truly make a difference every day? We are one of the largest independent operators of crematoria in the UK, supported by almost 500 empathetic and dedicated individuals and we are growing.
The role involves leading one of our sites, providing a crucial service to the local communities that we serve. You will have full ownership of the site's management, including day-to-day operations, performance and P&L. Alongside developing your team and shaping a culture that reflects our values, you will help maintain our reputation for quality and exceptional care and build strong relationships with families and Funeral Directors.
Your ideas and creativity will also help shape the individuality of your site. We combine strong commercial awareness with a deeply caring approach, ensuring every decision supports both the future sustainability of our services and that families are at the heart of everything we do.
- People: Lead the site team to deliver best in class service to the bereaved and funeral director partners. Manage site team in all aspects of day-to-day activity including monitoring performance in relation to KPIs and budget, ongoing development, and recruitment. Collaborative working and communication with all support functions.
- Quality: Deliver the highest standards of quality in compliance and services, ensuring all services adhere to Westerleigh standards, policy and relevant legislation. Maintenance and development of cemetery, liaising with grave diggers and grounds teams to ensure burials are carried out to the highest standard.
- Business: Responsibility for the commercial performance of your site. Drive improvements in volume through active pursuit of new opportunities and building relationships both in and out of normal catchment area. Optimise the efficient use of site staff, facilities equipment, supplies, consumables and support services. Develop and nurture relationships with external stakeholders and customers.
This role requires flexibility and pulling together as one team to support each other and provide the exceptional care and service that we are known for.
About you: An experienced Business Manager and leader of people who loves to develop people and continue learning new things. Must have commercial acumen and experience of working with financials including managing site P&L. Strong people management skills & experience of business management from any industry.
Good IT skills and comfortable with Word / Excel and emails.
What We Offer: If you would like to join the Westerleigh team, you can be sure of a warm welcome, ongoing training and development and a sense of pride by truly making a difference every day to the families that we serve.
- Company performance bonus
- 33 days holiday (Includes 8 days bank holiday)
- Life Assurance
- A choice between 7% employer pension contribution or 5% contribution + private healthcare cover (Bupa)
- Access to a wide range of retail discounts and wellbeing support
- Ongoing learning & development
- Employee Assistance / Occupational health support Program
- Mindfulness App
- Mental Health First Ambassadors
- Free Cremation benefit for Immediate family
- Bereavement Leave
- Enhanced maternity & paternity pay
- Recognition scheme
- Free Flu jab
- Smart uniform and PPE provided
- Free parking
What next?
Funeral Service Arranger (Permanent) employer: Westerleigh Group
Westerleigh Crematorium offers a unique opportunity for an FP&A Manager to join a values-driven organisation that prioritises employee development and well-being. With a supportive work culture, hybrid working arrangements, and a commitment to meaningful work, employees can thrive while making a real impact in the community. The company provides extensive benefits, including a performance bonus, generous holiday allowance, and ongoing training, ensuring that every team member feels valued and empowered to grow.
