Crematorium Manager in Cramlington, North East

Working flexibly, 5 days per week which will include regular weekends, evenings and early mornings on a rota basis. 40 hours per week. Our core operating hours are between 6am - 10pm daily, so the ability to work flexibly across 5 days of the week will be required.

£35,800 - £42,000. Company performance bonus. Benefits. Permanent role.

Have you always wanted to use your transferable Management skills in a role where what you do can truly make a difference every day? Would you enjoy leading a close-knit team with a sense of camaraderie not found in a generic job? If so, we would love to hear from you!

In November 2026 we will be opening a brand new crematorium near Cramlington, Newcastle and need someone like you to help establish it as a respected and valued part of the local community. We are recruiting now to ensure plenty of time for training and networking. We are one of the largest independent operators of crematoria in the UK, supported by almost 500 empathetic and dedicated individuals and we are growing.

The role involves having ownership of a brand new site, allowing you to make your mark and recruit your own team. You will spend time networking and raising awareness of your new site before it opens to ensure it is set up for success. You will be partnered with a mentor and undertake extensive training at our other local sites with experienced Managers.

Leading one of our sites means a genuine opportunity to make your mark at a local level. Our crematoria provide a crucial service to the local communities that we serve, and it is a privilege to provide the space for families to reflect and remember their loved ones all year round, not just on the day of a service.

Using your strong leadership skills and commercial acumen in a role where you can add so much value will ensure your site is set up for success. You will have full ownership of typical business management activities, from the day-to-day running and operational performance of the site and P&L, to the development of your site team, ensuring the culture you shape reflects our values and that our reputation for quality & exceptional care is maintained.

You will build connections with families and Funeral Directors so they know who they can count on at a time when they need our expertise. The services we provide continue to change and adapt to the ever-growing call for more choice when it comes to a final goodbye, and no two days will be the same as each family and service are uniquely personal.

Your ideas and creativity will also help shape the individuality of your site. Some of our Crematorium Managers have implemented bee hives, wildflower meadows, animal habitats, regular quiz nights and coffee mornings to name but a few! When you join us, it’s an opportunity to be a part of something truly meaningful and significant.

About you: An experienced Business Manager and leader of people who loves to develop people and continue learning new things. Commercial acumen and comfortable to work with financials including managing your site P&L. Bereavement sector experience e.g. Funeral Director / Crematorium Manager or similar would be beneficial but not essential.

If you have strong people management skills & experience of business management from any industry (many of our Managers have joined from Retail for example and worked as a Retail Manager / Store Manager / Operations Manager) then we can teach you all you need to know about our uniquely personal industry.

A real team player with natural compassion and the desire to make a difference every day. Confident communicator able to speak to people in a caring and empathetic manner. Ability to build strong relationships with customers and the local community, marketing your site to raise awareness of what we do.

Some occasional travel will be required for training, and you will undertake extensive training at your site but also at some of our other local sites with experienced Site Managers. Good IT skills and comfortable with Word / Excel and emails.

What We Offer: If you would like to join the Westerleigh team, you can be sure of a warm welcome, ongoing training and development and a sense of pride by truly making a difference every day to the families that we serve. No two days are the same and many of our Managers have developed their careers within the business.

The values we champion are Safety First, Exceptional Care, Uniquely Personal and One Team. In addition to salary, you will also be eligible for the following benefits:

• Company performance bonus
• 33 days holiday (Includes 8 days bank holiday)
• Life Assurance
• A choice between 7% employer pension contribution or 5% contribution
• Private healthcare cover (Bupa)
• Access to a wide range of retail discounts and wellbeing support
• Ongoing learning & development
• Employee Assistance / Occupational health support Program
• Mindfulness App
• Mental Health First Ambassadors
• The benefit we hope you’ll never need: Free Cremation benefit for Immediate family
• Bereavement Leave
• Enhanced maternity & paternity pay
• Recognition scheme
• Free Flu jab
• Smart uniform and PPE provided
• Free parking

What next? Start a career with significance by applying today. We generally advertise vacancies for a minimum of 1 week before reviewing applications. We reserve the right to close the application window sooner if a significant number of applications are received. If you’re not contacted, please assume you have been unsuccessful. Unfortunately, feedback is not always possible due to the volume of applications we receive.