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For Companies At a Glance
- Tasks: Manage customer accounts and ensure timely payments while collaborating with internal teams.
- Company: Join a leading independent crematoria operator in the UK, making a meaningful impact.
- Benefits: Enjoy competitive salary, 24 days holiday, bonuses, and wellness support.
- Why this job: Be part of a compassionate team that truly makes a difference every day.
- Qualifications: Experience in Credit Control and strong communication skills are essential.
- Other info: Dynamic work environment with opportunities for career growth and ongoing training.
The predicted salary is between 28800 - 43200 £ per year.
Are you an experienced Credit Controller looking for a new opportunity where you can make a difference? If so, we would love to hear from you! We are one of the largest independent operators of crematoria in the UK, supported by almost 500 empathetic and dedicated individuals and we are growing. Like many of our colleagues, you might not have considered our industry before, however it's an opportunity to become a part of something truly meaningful and significant.
The role
Managing a portfolio of customer debtor accounts to ensure timely payments are received. Key responsibilities include:
- Support the Accounts Receivable Manager with providing an efficient and customer focused service for the management of cash collection.
- Process incoming funds accurately and promptly and update match bank data daily on NetSuite.
- Proactively chase current and aged debt via telephone and email, ensuring prompt payments.
- Collaborate closely with internal teams to ensure the smooth running of credit control operations.
- Liaise with internal departments to resolve queries and manage these through to resolution.
- Logging of all incoming and outgoing correspondence to ensure a detailed audit trail on NetSuite.
- Meeting with Accounts Receivable Manager for line-by-line ledger reviews on a fortnightly basis to discuss progress, escalations and problematic issues.
- Liaise with the Accounts Receivable Manager to accurately forecast incoming cash receipts.
- Assist with the allocation of unallocated payments as well as month end bank reconciliations.
- Running of aged debt reports on a weekly basis.
- Any other Ad Hoc tasks.
About you
- Previous experience working in Credit Control / Collections as a Credit Controller / Credit Control Specialist or Accounts Receivable role is essential.
- Highly numerate and accurate with handling financial data.
- MS Office, including excel to a good level.
- Professional, positive with good communication skills.
- Ability to work under pressure and meet tight deadlines.
- Be able to work alone and as part of a team to tackle tasks proactively.
- Show good initiative and take ownership of tasks or issues.
- Knowledge of NetSuite would be desirable but not essential.
What We Offer
If you would like to join the Westerleigh team, you can be sure of a warm welcome, ongoing training and development and a sense of pride by truly making a difference every day to the families we serve. No two days are the same and many of our Managers have developed their careers within the business. The values we champion are Safety First, Exceptional Care, Uniquely Personal and One Team.
In addition to salary, you will also be eligible for the following benefits:
- 24 days holiday + 8 days bank holiday
- Company performance Bonus
- Life Assurance
- Access to a wide range of retail discounts and wellbeing support
- Ongoing learning & development
- Pension scheme
- Employee Assistance / Occupational health support Program
- Headspace: Mindfulness App
- Mental Health Ambassadors
- The benefit we hope you'll never need: Free Cremation benefit for Immediate family
- Bereavement Leave
- Enhanced maternity & paternity pay
- Recognition scheme
- Free Flu jab
- Employee discount at onsite café
- Free parking
What next?
Start a career with significance by applying today. We generally advertise vacancies for a minimum of 1 week before reviewing applications. We reserve the right to close the application window sooner if a significant number of applications are received. If you're not contacted, please assume you have been unsuccessful. Unfortunately, feedback is not always possible due to the volume of applications we receive.
Credit Controller in Bristol employer: Westerleigh Group
Contact Detail:
Westerleigh Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since this role is all about making a difference, think about how your skills can contribute to their mission of exceptional care.
✨Tip Number 3
Practice your communication skills! As a Credit Controller, you'll need to chase payments and resolve queries. Role-play with a friend to get comfortable with those conversations.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Credit Controller in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control and any relevant skills, like handling financial data or using MS Office. We want to see how you can make a difference!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your previous experience aligns with our values. Remember, we love a personal touch!
Showcase Your Communication Skills: Since good communication is key in this role, make sure to demonstrate your ability to communicate effectively in your application. Whether it's through your writing style or examples of past experiences, let us see your skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Westerleigh Group
✨Know Your Numbers
As a Credit Controller, you'll be handling financial data, so brush up on your numeracy skills. Be prepared to discuss how you've managed accounts in the past and any specific metrics you've achieved, like reducing aged debt or improving cash flow.
✨Showcase Your Communication Skills
This role requires excellent communication, both written and verbal. Think of examples where you've successfully resolved disputes or chased payments. Practise articulating these experiences clearly, as they'll want to see how you can maintain a positive relationship with customers.
✨Familiarise Yourself with NetSuite
While knowledge of NetSuite isn't essential, it’s a good idea to familiarise yourself with its functionalities. If you have experience with similar software, be ready to discuss that and how quickly you can adapt to new systems.
✨Emphasise Team Collaboration
Collaboration is key in this role, so think about times when you've worked closely with other departments. Be ready to share how you’ve tackled challenges as part of a team and how you can contribute to a smooth credit control operation.