At a Glance
- Tasks: Lead a dedicated team, ensuring exceptional service and care for families in a meaningful role.
- Company: Join one of the largest independent crematoria operators in the UK.
- Benefits: Competitive salary, performance bonus, 33 days holiday, and ongoing training.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in business management and a passion for helping others.
The predicted salary is between 35800 - 42000 € per year.
Working flexibly, 5 days per week which will include regular weekends, evenings and early mornings on a rota basis. 40 hours per week. Our core operating hours are between 6am - 10pm daily, so the ability to work flexibly across 5 days of the week will be required. £35,800 - £42,000 per annum + Company performance bonus + Benefits. Permanent role.
Have you always wanted to use your transferable leadership skills in a role where what you do can truly make a difference every day? Would you enjoy leading a close-knit team with a sense of camaraderie not found in a generic job? If so, we would love to hear from you! We are one of the largest independent operators of crematoria in the UK, supported by almost 500 empathetic and dedicated individuals and we are growing.
The role involves leading one of our sites, providing a crucial service to the local communities that we serve. You will have full ownership of the site's management, including day-to-day operations, performance and P&L. Alongside developing your team and shaping a culture that reflects our values, you'll help maintain our reputation for quality and exceptional care and build strong relationships with families and Funeral Directors.
Your ideas and creativity will also help shape the individuality of your site. We combine strong commercial awareness with a deeply caring approach, ensuring every decision supports both the future sustainability of our services and that families are at the heart of everything we do.
Additional detail about the role:
- People: Lead the site team to deliver best in class service to the bereaved and funeral director partners. Manage site team in all aspects of day-to-day activity including monitoring performance in relation to KPIs and budget, ongoing development, and recruitment.
- Quality: Deliver the highest standards of quality in compliance and services, ensuring all services adhere to Westerleigh standards, policy and relevant legislation. Monitor customer feedback and deliver the highest standards of health and safety.
- Business: Responsibility for the P&L and commercial performance of your site. Drive improvements in volume through active pursuit of new opportunities and building relationships. Develop and nurture relationships with external stakeholders and customers.
About you:
- An experienced Business Manager and leader of people who loves to develop people and continue learning new things.
- Must have commercial acumen and experience of working with financials including managing site P&L.
- Strong people management skills & experience of business management from any industry.
- A real team player with natural compassion and the desire to make a difference every day.
- Confident communicator able to speak to people in a caring and empathetic manner.
What We Offer:
- Company performance bonus
- 33 days holiday (Includes 8 days bank holiday)
- Life Assurance
- A choice between 7% employer pension contribution or 5% contribution + private healthcare cover (Bupa)
- Access to a wide range of retail discounts and wellbeing support
- Ongoing learning & development
- Employee Assistance / Occupational health support Program
- Free Cremation benefit for Immediate family
- Enhanced maternity & paternity pay
- Recognition scheme
- Free parking
Start a career with significance by applying today.
Weekend Manager in Birmingham employer: Westerleigh Group
At Mercia Forest Crematorium, we pride ourselves on being an exceptional employer that values compassion and community. Our supportive work culture fosters personal and professional growth, offering extensive training and development opportunities while ensuring every team member feels valued and part of a close-knit family. With competitive benefits, including a performance bonus and generous holiday allowance, joining us means making a meaningful impact in the lives of families during their most challenging times.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Manager in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Mercia Forest Crematorium. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of something meaningful.
✨Tip Number 2
Practice your leadership stories! Think about times you've led a team or made a difference in your previous roles. Be ready to share these experiences during your interview to demonstrate your people management skills and how you can contribute to their close-knit team.
✨Tip Number 3
Show your creativity! The role encourages innovative ideas, so don’t hesitate to share any unique concepts you have for enhancing the crematorium experience. Whether it’s community events or new service offerings, let them see your vision!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Weekend Manager in Birmingham
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your leadership experience in your application. We want to see how you've led teams and made a difference in your previous roles, especially if it relates to managing people or projects.
Be Personal and Empathetic:Since this role is all about providing exceptional care, let your personality shine through. Share any experiences that showcase your compassion and ability to connect with others, as this is key in our industry.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We love seeing candidates who take the extra step.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Westerleigh Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Weekend Manager at a crematorium. Familiarise yourself with the day-to-day operations, the importance of quality service, and how to lead a team effectively. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a potential leader, it's crucial to demonstrate your ability to manage and develop a team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Highlight how your leadership style aligns with the values of the company, such as compassion and teamwork.
✨Emphasise Your Community Engagement
This role involves building strong relationships with families and local communities. Be ready to discuss how you've engaged with customers or stakeholders in previous roles. Share any creative ideas you have for community involvement or initiatives that could enhance the services offered at the crematorium.
✨Prepare Questions That Matter
At the end of the interview, you'll likely be asked if you have any questions. Use this opportunity to ask insightful questions about the company's culture, future plans, or how they support their staff's development. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.
