At a Glance
- Tasks: Serve delicious drinks and snacks while creating a warm atmosphere for visitors.
- Company: Join Westerleigh Group, a leader in compassionate care and hospitality.
- Benefits: Enjoy 32 days holiday, life assurance, and ongoing training opportunities.
- Other info: Flexible hours with potential for permanent role and career growth.
- Why this job: Make a real difference every day in a unique community setting.
- Qualifications: Previous hospitality experience preferred; must be friendly and customer-focused.
The predicted salary is between 26842 - 26842 £ per year.
About The Role
- Part Time Hospitality Assistant x 2
- 24 hours per week
Our core opening hours are Monday – Sunday 9am – 3.30pm.
Working flexibly 4 days per week. 1 day of work will always be on a Sunday.
- From £16,105.20 per year (£26,842 per annum FTE) + Benefits
- 6 month FTC with potential to extend or become permanent
- New Southgate Cemetery & Crematorium
We’re launching a new Hospitality venture at New Southgate Cemetery & Crematorium – a welcoming Community Coffee Hub designed to provide visitors with a peaceful place to take away a hot drink and light refreshments while spending time in our grounds.
Have you always wanted to use your transferable Hospitality skills in a role where what you do can truly make a difference every day? If so, we would love to hear from you!
The role
We’re looking for two friendly, reliable and customer focused Hospitality Assistants to be the face of this new service.
This is an exciting opportunity to help shape a brand new offering from the very beginning.
Initially offered as a 6 month fixed-term contract while we evaluate the success of the concept, there is the potential for the role to become permanent.
You’ll be responsible for the day to day running of the Community Coffee Hub, preparing and serving hot and cold drinks, light snacks and refreshments, maintaining high standards of cleanliness and providing a warm, welcoming experience for every visitor.
The Community Coffee Hub is located separately from the main crematorium building, so you’ll need to be confident working independently and managing your own workload throughout the day.
- What You'll Be Doing
- Preparing and serving a range of hot and cold beverages.
- Serving light snacks and refreshments.
- Providing a warm, friendly and respectful service to all visitors.
- Handling card payments.
- Maintaining excellent food hygiene and cleanliness standards.
- Monitoring stock levels and reporting when supplies need replenishing.
- Opening and closing the Community Coffee Hub.
- Overall Accountability
- To own the Community Coffee Hub and be instrumental in its ongoing development.
- Maintain exemplary food hygiene in line with internal and EHO standards.
- Accurate stock handling.
About you
- Previous Hospitality experience in a Front of House or Back of House setting in a café/restaurant/bar/hotel, etc. would be preferred (Hospitality Assistant / Barista / Waiter / Waitress / Server / Kitchen Assistant).
- Food Hygiene Certificate – Level 2 (training provided).
- A real team player with natural compassion and the desire to make a difference every day.
- Flexible in approach to working hours.
- Comfortable communicator able to speak to people in a caring and understanding manner and provide a first class level of customer service.
- Organised with excellent attention to detail.
What We Offer
If you would like to join the Westerleigh team, you can be sure of a warm welcome, ongoing training and development and a sense of pride by truly making a difference every day to the families we serve.
No two days are the same and many of our Managers have developed their careers within the business.
The values we champion are Safety First, Exceptional Care, Uniquely Personal and One Team.
- In addition to salary, you will also be eligible for the following benefits:
- 32 days holiday (Includes 8 days bank holiday) – Pro rata
- Life Assurance
- Access to a wide range of retail discounts and wellbeing support
- Ongoing learning & development
- Pension scheme
- Employee Assistance / Occupational health support Program
- Mindfulness App
- Mental Health Ambassadors
- The benefit we hope you’ll never need: Free Cremation benefit for Immediate family
- Bereavement Leave
- Enhanced maternity & paternity pay
- Recognition scheme
- Free Flu jab
- Smart uniform and PPE provided
- Free parking
What next?
Start a career with significance by applying today.
We generally advertise vacancies for a minimum of 1 week before reviewing applications.
We reserve the right to close the application window sooner if a significant number of applications are received.
If you’re not contacted, please assume you have been unsuccessful.
Feedback is not always possible due to the volume of applications we receive.
About Us
Westerleigh Group has been building and managing Crematoria for over 30 years and we care for over 70,000 cremations and burials every year.
We are one of the UK’s largest independent owners and operators of crematoria and cemeteries with more than 42 sites across England, Wales and Scotland and plans to continue growing with care.
We have established a reputation for creating beautifully landscaped, high quality and peaceful facilities where families can remember and celebrate the life of their loved ones.
Our core objective is to deliver the highest possible standards of care in a way that is uniquely personal.
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StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant in London
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Westerleigh Group Limited and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Hospitality Assistant in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Westerleigh Group Limited that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Westerleigh Group Limited.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Westerleigh Group Limited get a sense of who you are beyond your experience!
How to prepare for a job interview at Westerleigh Group Limited
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Westerleigh Group Limited and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
