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- Tasks: Supervise case managers and provide clinical support while managing a diverse caseload.
- Company: Join an award-winning case management service with an Outstanding CQC rating.
- Benefits: Enjoy 25 days holiday, birthday off, and a range of health and wellbeing perks.
- Why this job: Make a real difference in clients' lives while advancing your career in a supportive environment.
- Qualifications: Must have relevant qualifications and at least 3 years of case management experience.
- Other info: Flexible working hours and excellent professional development opportunities await you.
The predicted salary is between 36000 - 60000 £ per year.
Are you an experienced Senior Case Manager or an experienced Case Manager looking to step up? We have an amazing opportunity for a Senior Case Manager to join us. This is an exciting opportunity for a qualified registered professional with at least 3 years’ case management experience to join us. Westcountry Case Management is an award-winning case management service with a CQC Outstanding rating in all 5 areas as well as being registered with the CIW. 2026 is our 25th anniversary, and an exciting time to be joining us!
Westcountry Case Management are a leading case management service supporting people in reaching their goals, maximising their potential and quality of life. We are long established, widely regarded, and highly trusted in the Westcountry and Wales regions. We operate in the independent sector, and the company is part of the Active Care Group.
You will retain a clinical case load as well as providing support to the Business Director and Clinical Lead with regards to clinical procedures and processes. In addition, you will take on supervisory responsibility for other case managers within the company and play a large part in inducting new case managers.
Westcountry Case Management provides case management to both adults and children and young people. We work with clients with catastrophic injuries, with a specialism in ABI. We also have clients with other complex conditions. We are registered with CQC & CIW to enable our clients to directly recruit their own support workers.
What you’ll be working:
- Below are our standard working hours but if you are looking for different working hours please feel free to talk to us and we will be as flexible as we can around the needs of the business.
- Monday to Friday
- 37.5 hours per week
What you’ll be doing:
- Provide supervision to case managers. Supervision will be provided in line with the company Supervision Policy.
- Provide additional clinical support to their designated supervisees as reasonably required, between formal supervision sessions.
- Undertaking induction programme for new case managers.
- Signpost individuals to others who may have more relevant experience, or time, to assist with a particular clinical issue, if required.
- Undertake Quality Assurance/audits on their supervisee’s case management progress reports, and any other complex clinical documentation as required. Provide feedback and constructive support to optimise standards. Report any concerns to the Clinical Lead/management team.
- Provide information to the Business Director on the capacity of their supervisees to take on additional cases.
- Alert Clinical Lead of any concerns in relation to the clinical competency or professional conduct of their supervisees.
- Undertake appraisals of their supervisees.
- Attend and contribute to clinical meetings as required.
- Attend and contribute to business development with the Business Director.
- Assist Clinical Lead with clinical processes and procedures, writing policies and processes as appropriate and with support of the Clinical Lead.
- Assist Registered Manager with regulatory oversight input as appropriate.
- Excellent clinical support and continuous professional development opportunities.
Please note as we do not hold a valid company sponsorship licence, we cannot consider applications from candidates requiring a Certificate of Sponsorship.
What you’ll have:
- Relevant qualification in nursing, social work, occupational therapy, speech & language therapy or physiotherapy.
- Current registration with the appropriate professional body e.g. SWE, HCPC, NMC.
- BABICM Registered (Advanced BABICM is preferable).
- Minimum 7 years post-qualification experience with at least 3 years case management experience.
- Experience of working with clients who have brain injury, neurological and other complex conditions.
- Successful candidates will be required to undergo an Enhanced DBS.
We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.
What to look forward to:
- 25 days plus bank holidays.
- Birthday off.
- Join the Benefits Hub and benefit from a wide range of e-learning and face-to-face training and development opportunities.
- Active Reward App giving discounts and savings on your weekly shop.
- Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice.
- A Nest Personal Pension account.
- Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians.
- We recognise outstanding Active Behaviours via the Active Awards programme.
- Enhanced Sick & Maternity Pay benefits.
- Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know.
- …and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group.
Senior Case Manager employer: Westcountry Case Management
Contact Detail:
Westcountry Case Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Case Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the case management field and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. At Westcountry Case Management, they pride themselves on quality and support, so be ready to discuss how your experience aligns with their mission and how you can contribute to their outstanding service.
✨Tip Number 3
Showcase your skills during interviews! Bring examples of your past case management successes, especially those involving complex conditions or team leadership. This will help demonstrate your capability to take on the Senior Case Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Westcountry Case Management team.
We think you need these skills to ace Senior Case Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Case Manager role. Highlight your relevant experience, especially in case management and working with complex conditions, to show us you’re the right fit!
Showcase Your Skills: Don’t just list your qualifications; demonstrate how your skills align with what we’re looking for. Talk about your supervisory experience and any clinical support you've provided to others – we want to see how you can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your strengths.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Westcountry Case Management
✨Know Your Stuff
Make sure you brush up on your case management knowledge, especially around brain injuries and complex conditions. Familiarise yourself with the latest practices and regulations in the field, as well as Westcountry Case Management's values and achievements.
✨Showcase Your Experience
Prepare to discuss your previous case management roles in detail. Highlight specific examples where you've successfully managed cases or supervised other professionals. This will demonstrate your capability and readiness for the Senior Case Manager position.
✨Ask Thoughtful Questions
Come prepared with questions that show your interest in the role and the company. Inquire about their approach to clinical supervision or how they support professional development. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Be Yourself
While professionalism is key, don’t forget to let your personality shine through. The interviewers want to see how you would fit into their team culture. Be genuine, share your passion for case management, and express your commitment to helping clients achieve their goals.
