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- Tasks: Supervise case managers and provide clinical support while managing a diverse caseload.
- Company: Join an award-winning case management service with an Outstanding CQC rating.
- Benefits: Enjoy 25 days holiday, birthday off, and a range of health and wellbeing perks.
- Why this job: Make a real difference in clients' lives while advancing your career in a supportive environment.
- Qualifications: Must have relevant qualifications and at least 3 years of case management experience.
- Other info: Flexible working hours and excellent professional development opportunities await you.
The predicted salary is between 36000 - 60000 £ per year.
Are you an experienced Senior Case Manager or an experienced Case Manager looking to step up? We have an amazing opportunity for a Senior Case Manager to join us. This is an exciting opportunity for a qualified registered professional with at least 3 years’ case management experience to join us. Westcountry Case Management is an award-winning case management service with a CQC Outstanding rating in all 5 areas as well as being registered with the CIW. 2026 is our 25th anniversary, and an exciting time to be joining us!
Westcountry Case Management are a leading case management service supporting people in reaching their goals, maximising their potential and quality of life. We are long established, widely regarded, and highly trusted in the Westcountry and Wales regions. We operate in the independent sector, and the company is part of the Active Care Group.
You will retain a clinical case load as well as providing support to the Business Director and Clinical Lead with regards to clinical procedures and processes. In addition, you will take on supervisory responsibility for other case managers within the company and play a large part in inducting new case managers.
Westcountry Case Management provides case management to both adults and children and young people. We work with clients with catastrophic injuries, with a specialism in ABI. We also have clients with other complex conditions. We are registered with CQC & CIW to enable our clients to directly recruit their own support workers.
What you’ll be working:
Below are our standard working hours but if you are looking for different working hours please feel free to talk to us and we will be as flexible as we can around the needs of the business.
- Monday to Friday
- 37.5 hours per week
What you’ll be doing:
- Provide supervision to case managers. Supervision will be provided in line with the company Supervision Policy.
- Provide additional clinical support to their designated supervisees as reasonably required, between formal supervision sessions.
- Undertaking induction programme for new case managers.
- Signpost individuals to others who may have more relevant experience, or time, to assist with a particular clinical issue, if required.
- Undertake Quality Assurance/audits on their supervisee’s case management progress reports, and any other complex clinical documentation as required. Provide feedback and constructive support to optimise standards. Report any concerns to the Clinical Lead/management team.
- Provide information to the Business Director on the capacity of their supervisees to take on additional cases.
- Alert Clinical Lead of any concerns in relation to the clinical competency or professional conduct of their supervisees.
- Undertake appraisals of their supervisees.
- Attend and contribute to clinical meetings as required.
- Attend and contribute to business development with the Business Director.
- Assist Clinical Lead with clinical processes and procedures, writing policies and processes as appropriate and with support of the Clinical Lead.
- Assist Registered Manager with regulatory oversight input as appropriate.
- Excellent clinical support and continuous professional development opportunities.
Please note as we do not hold a valid company sponsorship licence, we cannot consider applications from candidates requiring a Certificate of Sponsorship.
What you’ll have:
- Relevant qualification in nursing, social work, occupational therapy, speech & language therapy or physiotherapy.
- Current registration with the appropriate professional body e.g. SWE, HCPC, NMC.
- BABICM Registered (Advanced BABICM is preferable).
- Minimum 7 years post-qualification experience with at least 3 years case management experience.
- Experience of working with clients who have brain injury, neurological and other complex conditions.
- Successful candidates will be required to undergo an Enhanced DBS.
We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.
What to look forward to:
- 25 days plus bank holidays.
- Birthday off.
- Join the Benefits Hub and benefit from a wide range of e-learning and face-to-face training and development opportunities.
- Active Reward App giving discounts and savings on your weekly shop.
- Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice.
- A Nest Personal Pension account.
- Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians.
- We recognise outstanding Active Behaviours via the Active Awards programme.
- Enhanced Sick & Maternity Pay benefits.
- Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know.
- …and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group.
Locations
Senior Case Manager in Newport, Wales employer: Westcountry Case Management
Contact Detail:
Westcountry Case Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Case Manager in Newport, Wales
✨Tip Number 1
Network like a pro! Reach out to your connections in the case management field and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes Westcountry Case Management tick, and be ready to discuss how your experience aligns with their mission of supporting clients with complex conditions.
✨Tip Number 3
Showcase your skills during interviews! Bring examples of your past case management successes, especially those involving clients with brain injuries or neurological conditions. This will demonstrate your expertise and make you stand out.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our amazing team at Westcountry Case Management.
We think you need these skills to ace Senior Case Manager in Newport, Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Case Manager role. Highlight your relevant experience, especially your case management background and any supervisory roles you've held. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about case management and how you can contribute to our team. Be sure to mention any specific experiences that relate to working with clients with complex conditions.
Showcase Your Qualifications: Don’t forget to list your qualifications clearly. We’re looking for registered professionals with the right credentials, so make sure we can easily see your nursing, social work, or therapy qualifications right at the top!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Westcountry Case Management
✨Know Your Stuff
Make sure you brush up on your case management knowledge, especially around brain injuries and complex conditions. Familiarise yourself with the latest practices and regulations in the field, as well as Westcountry Case Management's values and achievements.
✨Showcase Your Experience
Prepare to discuss your previous case management roles in detail. Highlight specific examples where you've successfully managed cases, supervised others, or contributed to clinical processes. This will demonstrate your readiness for the Senior Case Manager position.
✨Ask Thoughtful Questions
Come prepared with questions that show your interest in the role and the company. Inquire about their approach to supervision, professional development opportunities, or how they handle complex cases. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
✨Be Yourself
While professionalism is key, don’t forget to let your personality shine through. The interviewers want to see how you’ll fit into their team culture. Be genuine, share your passion for case management, and express your commitment to supporting clients in reaching their goals.
