At a Glance
- Tasks: Support insurance processing and assist with underwriting tasks in a dynamic environment.
- Company: Fast-growing insurance enterprise with a focus on innovation and teamwork.
- Benefits: Competitive salary, health benefits, 401k matching, and paid time off.
- Other info: Great opportunities for career advancement and personal growth.
- Why this job: Join a team where your contributions directly impact the insurance industry.
- Qualifications: Detail-oriented, organised, and strong communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
Operations Specialist - Insurance
Champlain Insurance Group is a fast-growing, specialty, surplus and excess lines insurance enterprise.
Through our affiliates, Champlain Specialty Insurance Company, West Congress Insurance Services LLC, and West Congress Risk Services LLC, we offer primary and excess general liability insurance solutions and claims administration throughout the United States.
We are seeking an
Operations Specialist for our Manchester, NH office to assist with the processing and placement of the insurance products we offer.
The Operations Specialist supports the underwriting process and is involved in clearing and logging insurance submissions, data collection and entry, file maintenance, and other tasks related to the intake, evaluation, binding, issuance, and modification of the insurance products we offer.
The Operations Specialist will utilize our policy administration system to clear and log applications for insurance products, obtain and upload file documentation, and perform other data entry and administrative tasks.
As an Operations Specialist, you will
- Provide support to Account Executives.
- Analyze and screen submissions.
- Issue endorsements and cancellations.
- Issue quotes, binders, and policies.
- Respond to and resolve billing inquiries.
- Solicit underwriting information for new and renewal business.
- Request additional information post-bind to complete the file.
- Maintain files and service standards by providing timely responses to broker requests and inquiries.
- Provide a superior customer experience.
- Prepare quotes, binders, policies, endorsements, and amendments.
The successful candidate will possess
- High-level organization skills and must be detail-oriented.
- Ability to manage, organize, and prioritize multiple tasks.
- Good working in a team environment.
- Willingness to work outside the area of responsibility to support the growth of the business.
- Ability to organize work and perform within time constraints.
- Strong written and verbal communication skills.
- High proficiency in math, typing, Microsoft Word & Excel, and other computer software & systems.
- Some experience in the insurance industry preferred but not necessary.
Opportunity for Advancement
For the successful candidate that demonstrates the aptitude and a desire to learn and advance, this position may offer opportunities for advancement to positions of increasing responsibility and authority within the insurance underwriting or other aspects of our business.
Compensation
We offer a competitive compensation package, including bonus opportunity, health, dental, vision, life and disability insurance, matching 401k savings plan, and paid time off and holidays.
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Operations Specialist in Manchester employer: WestCongress Insurance Services LLC
Champlain Insurance Group is an exceptional employer, offering a dynamic work environment in Manchester, NH, where employees are encouraged to grow and advance their careers within the insurance industry. With a competitive compensation package that includes bonuses and comprehensive benefits, our culture prioritises collaboration and professional development, making it an ideal place for those seeking meaningful and rewarding employment in claims examination.
Contact Details:
WestCongress Insurance Services LLC Recruitment Team
